Customer Service Team Head

1 week ago


Metropolitan Borough of Solihull, United Kingdom Bubble CiTea Full time
Career Opportunity at Bubble CiTea: We are seeking an experienced Part Time Supervisor to join our team and contribute to the success of our business. The estimated annual salary for this role is £20,250. As a supervisor, you will be responsible for leading a team, driving sales growth, and delivering exceptional customer service in a fast-paced food/beverage environment.

**Key Accountabilities:**
  • Develop and implement effective sales strategies to increase revenue and improve customer satisfaction.
  • Maintain a safe and clean store environment, adhering to company policies and procedures.
  • Foster strong relationships with customers, resolve conflicts, and provide solutions to their issues.


**Requirements:**
  • At least 2 years of experience in a supervisory role within the food/beverage industry.
  • A degree or equivalent in Business Administration, Hospitality, or related fields.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to work varied schedules, including evenings, weekends, or holidays.


**Benefits and Perks:**
  • A competitive salary and benefits package.
  • A free bubble tea drink on each shift and staff discounts on all menu items.
  • Opportunities for professional growth and development.
  • Regular performance reviews and feedback to support your progress.


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