Customer Service Team Head
1 week ago
**Key Accountabilities:**
- Develop and implement effective sales strategies to increase revenue and improve customer satisfaction.
- Maintain a safe and clean store environment, adhering to company policies and procedures.
- Foster strong relationships with customers, resolve conflicts, and provide solutions to their issues.
**Requirements:**
- At least 2 years of experience in a supervisory role within the food/beverage industry.
- A degree or equivalent in Business Administration, Hospitality, or related fields.
- Strong leadership, communication, and interpersonal skills.
- Ability to work varied schedules, including evenings, weekends, or holidays.
**Benefits and Perks:**
- A competitive salary and benefits package.
- A free bubble tea drink on each shift and staff discounts on all menu items.
- Opportunities for professional growth and development.
- Regular performance reviews and feedback to support your progress.
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