Customer Service Associate

2 days ago


Metropolitan Borough of Solihull, United Kingdom ENGINEERINGUK Full time
Job Overview

This role involves working in a dynamic retail environment, providing top-notch service to customers and supporting the success of our stores. As a Sales Colleague, you will be responsible for handling customer inquiries, processing transactions, and maintaining the overall appearance of the store.

Responsibilities
  • Engage with customers, addressing their needs and providing solutions
  • Operate a cash register or mobile payment device efficiently and accurately
  • Stock shelves, face merchandise, and maintain visual displays to attract customers
  • Process returns, exchanges, and refunds, following company procedures
  • Participate in inventory management, counting stock and reporting discrepancies
  • Collaborate with colleagues to achieve sales targets and improve customer satisfaction
What We Offer
  • An estimated salary of £25,000 - £30,000 per annum, reflecting your skills and experience
  • A range of benefits, including holiday entitlement, flexible working, and access to our colleague networks
  • Ongoing training and development opportunities, helping you grow in your career
  • A fun and supportive work environment, promoting teamwork and camaraderie


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