Senior Account Manager

2 months ago


Metropolitan Borough of Solihull, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time
Experienced SaaS Customer Success Executive

Location: Solihull

Job Type: Permanent, Full-time

We are seeking an experienced SaaS Customer Success Executive to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our customer success team, you will be responsible for managing a portfolio of customers and driving business growth through exceptional customer experiences.

About the Role:

This is an exciting opportunity to join a dynamic and growing company and contribute to the continued success of our software solutions. You will work closely with our customers to understand their needs and develop customized plans to drive adoption and retention.

Key Responsibilities:

  • Manage a portfolio of customers and provide strategic guidance and support to ensure they achieve maximum value from our software solutions.
  • Develop and execute customized plans to drive customer adoption and retention.
  • Proactively identify opportunities to upsell and cross-sell our products and services.
  • Build and maintain strong relationships with key stakeholders within our customers' organizations.
  • Collaborate with internal teams to ensure seamless delivery of customer projects and initiatives.

Requirements:

  • 3+ years of experience in a customer-facing role, preferably in a SaaS environment.
  • Proven track record of delivering customer success and driving business growth.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment and prioritize multiple tasks simultaneously.

What We Offer:

  • Ongoing training and development opportunities.
  • Competitive salary and benefits package.
  • Opportunity to work with a cutting-edge software solution and contribute to its continued growth and development.


  • Metropolitan Borough of Solihull, United Kingdom Morgan Parkes Recruitment Full time

    About the Job: We are seeking a Management Accountant Senior to join our team at Morgan Parkes Recruitment. As a key member of our team, you will be responsible for providing high-quality management accounting services to our clients.Location: ShirleyKey Responsibilities:To provide expert management accounting services to our clients, including budgeting and...


  • Metropolitan Borough of Solihull, United Kingdom Clark Wood Full time

    A dynamic opportunity has arisen for an Accounts & Audit Senior to join a renowned firm of Chartered Accountants in Solihull, partnering with Clark Wood. The ideal candidate will be ACA / ACCA Qualified, or nearing final qualification stages, with significant experience in leading audit assignments and working in a mixed audit and accounts role.Role...


  • Metropolitan Borough of Solihull, United Kingdom Clark Wood Full time

    We are looking for an experienced Accounts & Audit Manager to join our team at Clark Wood in Solihull. The successful candidate will be responsible for managing a diverse client portfolio, overseeing accounts preparation and audit assignments from start to finish.The ideal candidate will have demonstrated leadership and team management abilities, with a...

  • Senior Accountant

    2 weeks ago


    Metropolitan Borough of Solihull, United Kingdom Secure Trust Bank PLC. Full time

    Secure Trust Bank PLC. seeks a highly skilled Senior Accountant to join their team. As a key member of the finance department, you will be responsible for supporting the delivery of consolidated and subsidiary financial statements.Key ResponsibilitiesSupporting the production of consolidated results and financial statements for the Group and its...


  • Metropolitan Borough of Solihull, United Kingdom Senitor Associates Limited Full time

    Job Title: Management Accountant - BirminghamDescription: We are seeking a skilled Management Accountant to join our team in Birmingham. As a fully qualified accountant, you will work closely with the Financial Lead to produce accurate financial information for the Senior Leadership Team.Responsibilities:Ensure all financial targets are achievedPerform...


  • Metropolitan Borough of Solihull, United Kingdom Clark Wood Full time

    About the Role:We are seeking a talented Accounts & Audit Senior to join our team in Solihull.As an Accounts & Audit Senior, your responsibilities will be diverse, with audits making up approximately 60% of your workload.You will manage audit assignments from planning to completion, work on accounts preparation, and handle tax compliance duties.Your Key...


  • Metropolitan Borough of Solihull, United Kingdom Infor Inc. Full time

    Job Description:We are seeking an experienced Accounting Operations Manager to join our team at Infor Inc. The successful candidate will be responsible for various accounting tasks, including financial statement preparation, analysis, and process improvement.About the Job:Prepare and review financial statements to ensure accuracy and compliance with...


  • Metropolitan Borough of Solihull, United Kingdom Infor Inc. Full time

    Job OverviewWe are seeking a highly skilled Accounting Specialist to join our dedicated accounting team at Infor. This role offers a unique opportunity to develop expertise in various areas of accounting and contribute meaningfully to our financial operations.About the RoleThe Accounting Specialist will be responsible for bank reconciliations, prepayment...


  • Metropolitan Borough of Solihull, United Kingdom Austin Fraser Full time

    About the RoleThis Accounts Payable Lead position is an exciting opportunity to join our dynamic team at Austin Fraser. The successful candidate will be responsible for managing the accounts payable function, including team management, invoice processing, and account reconciliations. With at least 5 years of experience in accounts payable, you will have a...


  • Metropolitan Borough of Solihull, United Kingdom KCGroup Full time

    KCGroup is seeking an experienced Recruitment Account Manager to join our team in Solihull. In this role, you will be responsible for managing high-profile accounts, building relationships with clients, and ensuring their recruitment needs are met.The ideal candidate will have proven experience in recruitment, ideally in fast-paced delivery or account...


  • Metropolitan Borough of Solihull, United Kingdom Clark Wood Full time

    Job OpportunitySolihull-based Clark Wood is seeking a skilled Account Manager to oversee client portfolios and lead audit teams. The ideal candidate will have experience in managing accounts preparation and audit engagements, with strong technical understanding of auditing standards, financial reporting, and accounting principles.Key Responsibilities:Manage...


  • Metropolitan Borough of Solihull, United Kingdom Austin Fraser Full time

    We are a growing business based in Solihull, looking for an experienced Management Accountant to join our team. As a Management Accountant, you will be responsible for producing management accounts for 4 entities, from posting journals to generating reports. This is a great opportunity for someone who wants to develop their career in a growing business.Main...


  • Metropolitan Borough of Solihull, United Kingdom Infor Full time

    Accounting Role OverviewInfor is a global leader in business cloud software products, and we are currently seeking an experienced accounting professional to join our dedicated accounting team. As a Corporate Financial Expert, you will be responsible for a range of accounting tasks, including bank reconciliations, prepayment accounting, and fixed asset...


  • Metropolitan Borough of Solihull, United Kingdom Infor Inc. Full time

    Role OverviewIn this role, you will be responsible for managing various accounting tasks, including bank reconciliations, prepayment accounting, and fixed asset accounting. The successful candidate will have excellent knowledge of Excel and strong analytical skills.Main Responsibilities:Reconcile bank statements, manage fixed assets, and perform lease...

  • Accounting Manager

    3 weeks ago


    Metropolitan Borough of Solihull, United Kingdom Tilia Homes Full time

    Job Title: Accounting Manager - UK OperationsEstimated Salary: £65,000 - £75,000 per annumTilia Homes and Hopkins Homes are innovative housebuilders committed to delivering exceptional design, build quality, and service. We're seeking an experienced Accounting Manager to oversee accounting processes, manage the finance team, and drive improvements in...


  • Metropolitan Borough of Solihull, United Kingdom Infor Inc. Full time

    We are seeking a highly skilled Financial Accounting Specialist to join our dedicated accounting team at Infor Inc. in the United States. The ideal candidate will possess a strong background in financial accounting and a passion for delivering high-quality results.About the RoleThe Financial Accounting Specialist will be responsible for performing a variety...


  • Metropolitan Borough of Solihull, United Kingdom Secure Trust Bank PLC. Full time

    Job Title: Senior Collections ManagerAbout Us:Secure Trust Bank PLC is a UK-based retail bank that provides savings accounts and lending services to over a million customers. We're committed to delivering excellent customer experiences and fostering a positive working environment.Job Summary:We're looking for a skilled Senior Collections Manager to join our...


  • Solihull, United Kingdom Recruiit Full time

    Senior Management Accountant - Solihull - £50,000 - £60,000 An exceptional opportunity to join a highly successful organisation based near Solihull as Senior Management Accountant. This role will support the organisation's growth strategy and will produce high-quality management and financial information for theFinancial Controller, and wider board....


  • Metropolitan Borough of Solihull, United Kingdom Austin Fraser Full time

    Job SummaryWe are seeking an experienced Accounts Payable Manager to lead our team in Solihull, Birmingham. The ideal candidate will have at least 5 years of experience in accounts payable, with 2+ years in a supervisory or managerial capacity.The successful applicant will be responsible for managing the process of invoice processing, payments, and account...


  • Metropolitan Borough of Solihull, United Kingdom Hays Accountancy and Finance Full time

    Hays Accountancy and Finance is seeking an experienced tax professional to fill a senior management position.Salary: £100,000 - £140,000 per annumRole Overview:This is an exciting opportunity to lead a team of personal tax compliance professionals and drive business growth.Key Responsibilities:Manage the personal tax team, ensuring high-quality service...