Customer Service Specialist
5 hours ago
At Secure Trust Bank PLC, we believe our employees are our greatest asset. We're dedicated to providing exceptional customer service and building long-lasting relationships with our customers.
">Job Summary">We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. In this role, you will work closely with our customers to understand their banking needs and provide tailored solutions to meet their requirements.
">Main Responsibilities">- Provide excellent customer service via phone, email, or other communication channels
- Assist customers with day-to-day banking transactions, such as account management and loan applications
- Work collaboratively with colleagues to resolve customer complaints and issues in a timely and professional manner
To succeed in this role, you'll need:
">- A strong passion for delivering exceptional customer service
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
We're committed to supporting our employees' career development and offer a range of benefits, including:
">- An annual salary of £22,813 (dependent on experience)
- A comprehensive training program to help you grow in your role
- A generous pension scheme and life assurance
- 25 days' annual leave plus bank holidays and your birthday off
As a valued member of our team, you'll have the opportunity to make a real difference in the lives of our customers and contribute to our mission of becoming the most trusted specialist lender in Britain.
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