Head of Customer Insight and Design

We're on a mission to revolutionize the way we serve our customers, and we need your expertise to make it happen! As the Head of Customer Journey Design, you'll play a pivotal role in shaping our customer experience strategy. Your passion for journey mapping, service blueprinting, and user experience design will enable us to deliver world-class experiences...

Job Title: Experienced SaaS Customer Success ExecutiveSalary: £30,000 – £35,000 per annumWe are seeking an experienced SaaS Customer Success Executive to join our team at ACCS - ARES Customer Care Solutions GmbH. The ideal candidate will have a proven track record of delivering exceptional customer experiences and driving business growth.The successful...

Job OverviewWe are seeking an experienced Customer Experience and Design Lead to join our team at E Gruppe. In this role, you will be responsible for leading the design and development of customer journeys, employing service blueprinting techniques, and using digital tools to create interactive journey maps.The ideal candidate will have a proven track record...

Career Opportunities with Michael Page (UK)We are a leading recruitment agency with a strong presence in the UK market. As a prestigious retail company, we are seeking a highly skilled CRM Operations Lead to join our team.The ideal candidate will have a solid understanding of CRM principles and customer retention strategies. They will be responsible for...

We are seeking a highly skilled Customer Experience and Service Design Director to join our team at E UK PLC. As a key member of our Customer Experience and Improvement team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.About the RoleThis exciting opportunity offers a challenging and rewarding...

SaaS Customer Success ManagerLocation: SolihullJob Type: Permanent, Full-timeWe are seeking a highly motivated and experienced SaaS Customer Success Manager to join our team at ACCS - ARES Customer Care Solutions GmbH. The ideal candidate will have a proven track record of delivering exceptional customer experiences and driving business growth.About the...

Head of Financial Planning & Analysis West Midlands up to c£100,000 + Car Allowance + BonusThis is an exceptional opportunity to join a major international group as Head of Financial Planning & Analysis. This UK based role will provide the opportunity to travel internationally (Europe) with group wide responsibility for providing high quality business...

Job Summary: Head of Corporate FinanceWe are seeking an experienced Head of Corporate Finance to join our finance team at CV Library. In this role, you will be responsible for leading the development and implementation of our financial planning and analysis processes, working closely with department heads to set financial targets and objectives.Key...

We're seeking a seasoned professional to lead our customer experience transformation initiative. As the Customer Experience Transformation Lead, you'll be responsible for driving significant improvements in Net Promoter Score (NPS) and Customer Satisfaction (CSAT). Your expertise in journey mapping, service blueprinting, and user experience design will help...

We are seeking an exceptional individual to join our leadership team as Head of Business Insights. As a key member of the Group Finance team, you will be responsible for developing and implementing strategic plans that drive business growth and improvement. Key responsibilities include:Leading a small team to provide high-quality business insights and...

About the JobGalliford Try is seeking a highly skilled Head of Commercial Services to join their team. As a key member of the leadership team, you will be responsible for leading commercial processes and procedures, maximising returns for the company.Key Responsibilities:Maintaining commercial processes and procedures to ensure optimal performance.Analysing...

We are looking for a talented Customer Journey Lead for Business Solutions to join our Customer Experience and Improvement team at E UK PLC. As a key contributor, you will be responsible for developing and implementing customer-centric solutions that drive business growth and enhance customer satisfaction.About the RoleThis exciting opportunity offers a...

We're a leading energy company, E.ON, driving the energy transition to net zero.As part of our commercial team, you'll be working closely with stakeholders to translate market insight into actionable intelligence. You will play a key role in developing and evaluating strategies that maximize both short-term profitability and long-term business value.Our team...

We are seeking an experienced Customer Experience Insights Strategist to join our Solihull-based Customer Experience team. The successful candidate will play a pivotal role in identifying opportunities to optimize the customer journey across all touchpoints and linking Gymshark's customer experience KPIs to leading metrics for real-time monitoring.This is a...

Job Overview:">We are seeking a highly skilled Diversity & Inclusion Specialist to support the development and deployment of Design & PackRight tools and processes across the UK. The successful candidate will work closely with our UK Design Manager and UK Head of Design & Innovation to drive consistent ways of working and support alignment with Divisional...

About the RoleThis is an exceptional opportunity to join a major international group as Head of Financial Planning & Analysis. As a Senior Financial Planning Analyst, you will be responsible for providing high-quality business insight and strategic planning, working closely with business leaders to create strategic plans to meet group objectives. Your...

Job OverviewWe are seeking a highly skilled Head Chef Manager to lead our commercial kitchen team at Thomas Franks Ltd. This is a 52-week role operating Monday to Friday, with the additional benefit of free parking on site.About UsThomas Franks is a founder-led, fresh food catering business focused on excellence and service delivered with individuality,...

About This OpportunityCorrela is committed to delivering exceptional customer experiences and we're looking for a skilled Customer Support Co-ordinator to join our team. As a key member of the Customer Experience team, you will work closely with colleagues to drive business growth, develop relationships with customers, and deliver outstanding service.Key...

Job OverviewWe are currently seeking an experienced Energy Market Insights Manager to join our Mid-Market Growth & Optimisation team at E Gruppe. In this role, you will be responsible for delivering commercial and operational Continuous Improvement initiatives prioritised by business need and impact.You will have the opportunity to work closely with...

Career Opportunity at Bubble CiTea: We are seeking an experienced Part Time Supervisor to join our team and contribute to the success of our business. The estimated annual salary for this role is £20,250. As a supervisor, you will be responsible for leading a team, driving sales growth, and delivering exceptional customer service in a fast-paced...