Customer Experience Strategist
4 days ago
This 6-month initial fixed-term position offers the opportunity to impact millions of customers annually while supporting business growth and innovation.
Main Tasks- Design and optimise customer application journeys, aligning them with digital customer experience (CX) best practices.
- Actively contribute to Agile ceremonies, including demos, backlog refinement, sprint planning, and retrospectives.
- Engage and influence cross-functional stakeholders, balancing technical and business priorities effectively.
- Familiarity with digital platforms, IT systems, and their integration within customer applications.
- Experience within the Financial Services or regulated industries.
- Background in partner-led business models and cross-functional team collaboration.
-
Design and Customer Experience Strategist
2 weeks ago
Metropolitan Borough of Solihull, United Kingdom E Gruppe Full timeIn this exciting role as Design and Customer Experience Strategist, you will play a key part in shaping the future of our customer experience. You will be responsible for delivering brand new insight-led customer journeys and helping to implement and embed them within the organisation as part of the Customer Experience and Improvement Roadmap strategy.This...
-
Customer Experience Specialist
4 weeks ago
Metropolitan Borough of Solihull, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full timeWe are a leading provider of innovative solutions, and we're seeking a talented Customer Experience Specialist to join our team in Solihull. This role involves overseeing customer relationships, identifying upselling opportunities, and providing exceptional customer care.The ideal candidate will have 3+ years of experience in customer-facing roles,...
-
Customer Experience Strategist
7 days ago
Metropolitan Borough of Solihull, United Kingdom Michael Page (UK) Full timeAbout This OpportunityAs an Automotive Marketing Manager, you will play a pivotal role in shaping Michael Page (UK)'s customer-centric marketing strategy.Key ResponsibilitiesDrive the development and execution of customer-focused marketing campaigns.Analyze market trends and competitor activity to inform strategic decisions.Liaise with cross-functional teams...
-
Customer Experience and Design Strategist
2 weeks ago
Metropolitan Borough of Solihull, United Kingdom E Gruppe Full timeJob OverviewWe are seeking an experienced Customer Experience and Design Lead to join our team at E Gruppe. In this role, you will be responsible for leading the design and development of customer journeys, employing service blueprinting techniques, and using digital tools to create interactive journey maps.The ideal candidate will have a proven track record...
-
Senior Product Strategist
1 day ago
Metropolitan Borough of Solihull, United Kingdom Correla Full timeJob OverviewWe are seeking a highly skilled Senior Product Strategist to lead the development of our product strategy and drive market growth.ResponsibilitiesDevelop commercially viable business cases to drive continued growthBuild strong relationships with customers, stakeholders, and cross-functional teamsThe ideal candidate will have a deep understanding...
-
Senior CRM Automation Strategist
1 month ago
Metropolitan Borough of Solihull, United Kingdom Michael Page (UK) Full timeJob OverviewA leading retail company seeks a Senior CRM Automation Strategist to develop CRM strategies, leverage automation technology, and stay up-to-date with the latest trends. Key responsibilities include driving sales, improving customer journey, and interpreting customer data.
-
Customer Experience Strategist
1 day ago
City Of London, United Kingdom Walker & Sloan Ltd | Certified B Corp Full timeJob OverviewWalker & Sloan Ltd | Certified B Corp seeks a skilled CRM Strategist to drive impactful customer experiences and optimize journeys. As a key player in our customer experience team, you will develop and execute comprehensive CRM strategies that deliver business results.You will work closely with our Head of Customer Experience to ensure all...
-
Product Development Strategist
2 weeks ago
Metropolitan Borough of Solihull, United Kingdom Correla Full timeAt Correla, we are looking for a skilled Product Development Strategist to lead our product strategy and drive market penetration. As a seasoned professional in the energy sector, you will be responsible for developing commercially viable business cases and delivering continued growth.The ideal candidate will have a deep understanding of customer needs,...
-
Product Innovation Strategist
1 day ago
Metropolitan Borough of Solihull, United Kingdom Premier Christian Communications Ltd Full timeWe are seeking an experienced Product Innovation Strategist to lead our product development and innovation efforts. As the key driver of our product lifecycle management, you will oversee the entire product lifecycle, from ideation to market launch.The ideal candidate will have a proven track record in leading product innovation, development, and management...
-
Product Category Strategist
1 month ago
Metropolitan Borough of Solihull, United Kingdom Eh Smith (builders Merchants) Ltd. Full timeAbout the RoleEh Smith (builders Merchants) Ltd. is seeking an experienced Product Category Strategist to join our commercial team. As a key member of the team, you will be responsible for developing and implementing strategies to drive sales growth and improve profitability across our product categories.The ideal candidate will have prior experience in...
-
Marketing Strategist
2 weeks ago
Metropolitan Borough of Solihull, United Kingdom Michael Page (UK) Full timeWe are seeking a talented Marketing Strategist to join our team at Michael Page (UK). This exciting opportunity offers a competitive salary ranging from £32,000 to £35,000 per annum.About the RoleDevelop and implement effective marketing strategies to drive business growth.Monitor and analyze the performance of marketing campaigns to inform future...
-
Software Growth Strategist
1 month ago
Metropolitan Borough of Solihull, United Kingdom Siemens Mobility Full timeGrow Our Software Business Across EMEAAs a Software Growth Strategist, you will play a critical role in driving the expansion of our software business across the EMEA region. Your proven sales and business development experience will enable you to identify and pursue new opportunities, increasing our Annual Recurring Revenue (ARR).Your responsibilities will...
-
Senior Marketing Strategist
2 weeks ago
Metropolitan Borough of Solihull, United Kingdom Michael Page (UK) Full timeJob Description:The Senior Marketing Strategist will be responsible for delivering effective marketing management for a retail programme in the West Midlands. The role comes with a 12-month contract and potential to go permanent.Key Responsibilities:Propose and develop marketing contributions to projects, including coordinating with creative teams and...
-
Environmental Strategist
7 days ago
Metropolitan Borough of Solihull, United Kingdom Galliford Try Holdings plc Full timeWe are seeking an Environmental Strategist to join our team in Suffolk. This role will support the implementation of environmental strategies and systems to ensure that our operations meet exemplary environmental standards.About the RoleProvide environmental input from planning to completion, ensuring standards are met and taking corrective action when...
-
Land Acquisition Strategist
1 day ago
Metropolitan Borough of Solihull, United Kingdom Tilia Homes Full timeTilia Homes is a leading developer of new homes, committed to delivering the highest standards in design, build quality, and customer service. We're seeking an experienced Land Acquisition Strategist to join our team, playing a key role in securing land opportunities to support our growth plans.About The RoleWe're looking for a highly skilled professional to...
-
Global Recruitment Strategist
1 week ago
Metropolitan Borough of Solihull, United Kingdom JELD-WEN, Inc. Full timeWe are looking for a Global Recruitment Strategist to join our dynamic team at JELD-WEN Europe.About the Company:JELD-WEN Europe is a global organization that produces and manufactures doors and doorsets.The Opportunity:In this role, you will play a crucial part in shaping our recruitment strategy, ensuring a seamless experience for candidates and hiring...
-
Customer Experience Manager
4 days ago
Metropolitan Borough of Solihull, United Kingdom Aubay Full timeRole OverviewWe are seeking a skilled professional to lead the development of customer application journeys and drive business growth through digitisation, customer insight, and market intelligence.The successful candidate will play a critical part in delivering functionality that increases digitisation and reduces customer and colleague effort, boosts...
-
Senior Learning Strategist
7 days ago
Metropolitan Borough of Solihull, United Kingdom Stonegate Company Ltd. Full time**About the Role:**We are seeking a highly experienced Senior Learning Strategist to join our team at Stonegate Group Ltd. As a key member of our HR department, you will play a pivotal role in developing and implementing impactful learning and development strategies that align with our business objectives.The ideal candidate will have significant leadership...
-
Customer Experience Assistant
4 weeks ago
Metropolitan Borough of Solihull, United Kingdom Card Factory Full timeAt Card Factory, we're helping customers celebrate life's special moments as celebration experts. We're currently seeking a highly motivated Customer Experience Assistant to play a key role in delivering exceptional customer experiences.The successful candidate will ensure that customers are at the heart of everything we do in-store, serving them at tills...
-
Customer Success Business Partner
1 month ago
Metropolitan Borough of Solihull, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full timeJob Title: Experienced SaaS Customer Success ExecutiveSalary: £30,000 – £35,000 per annumWe are seeking an experienced SaaS Customer Success Executive to join our team at ACCS - ARES Customer Care Solutions GmbH. The ideal candidate will have a proven track record of delivering exceptional customer experiences and driving business growth.The successful...