Customer Experience Representative

We are a leading provider of innovative solutions, and we're seeking a talented Customer Experience Specialist to join our team in Solihull. This role involves overseeing customer relationships, identifying upselling opportunities, and providing exceptional customer care.The ideal candidate will have 3+ years of experience in customer-facing roles,...

About the Job: Celebrations Customer Service Representative needed for Card Factory. As a key member of our sales team, you will focus on delivering exceptional customer experiences and driving sales growth. This includes serving customers, maintaining a tidy store environment, and collaborating with colleagues to achieve sales targets. We offer a...

Job Description">We're seeking an experienced Customer Service Representative to join our team at Boots Opticians. As a key member of our store team, you will be responsible for providing exceptional customer service, handling customer queries, and resolving issues in a timely and professional manner.">The successful candidate will have excellent...

About Us: KCGroup is seeking a skilled Customer Service Representative to join our Property Support Team in Shirley, Solihull. As a Help Desk Advisor, you will act as a key link between field teams, contractors, and suppliers.Key Responsibilities:Coordinating contractor quotations and ensuring tasks are completed efficiently.Managing the day-to-day...

Key ResponsibilitiesOur Nighttime Customer Service Representative will be responsible for managing reconciliation and retro logging of visits to ensure timely invoicing and payroll. They will also provide direction to care workers in line with policies and procedures when issues arise and follow company protocols to deal with emergencies. What You'll DoCover...

Lovin- JobBoard is an award-winning company that provides opportunities to develop skills and build careers through our Wolseley Talent Guild. We're looking for a Customer Service Representative to join our team in Solihull, working 40 hours a week, Monday to Friday between 8am - 5pm and alternate Saturdays 8am – 12pm (paid overtime).The estimated salary...

About the Role">We are seeking a skilled and experienced individual to join our team as a Nighttime Customer Service Representative. This role involves providing emergency out-of-hours support for our customers and care workers, ensuring timely invoicing and payroll, and providing direction to care workers in line with policies and procedures.The successful...

Eurest is seeking a skilled and adaptable Mobile Retail Assistant to join our team on a full-time basis, working 35 hours per week.Main Responsibilities:Providing exceptional customer service and ensuring customer satisfactionMaintaining up-to-date knowledge of our products and services, and using this expertise to assist customersRepresenting our brand and...

At Card Factory, we're helping customers celebrate life's special moments as celebration experts. We're currently seeking a highly motivated Customer Experience Assistant to play a key role in delivering exceptional customer experiences.The successful candidate will ensure that customers are at the heart of everything we do in-store, serving them at tills...

Job Title: Experienced SaaS Customer Success ExecutiveSalary: £30,000 – £35,000 per annumWe are seeking an experienced SaaS Customer Success Executive to join our team at ACCS - ARES Customer Care Solutions GmbH. The ideal candidate will have a proven track record of delivering exceptional customer experiences and driving business growth.The successful...

About the RoleThe successful candidate will be responsible for providing high-quality administrative support to deliver customer training and support. This includes confidently handling customer queries and resolving issues, as well as building and maintaining strong relationships with internal and external stakeholders.Key Responsibilities:Develop and...

About the RoleWe are currently recruiting for a talented Financial Recovery Coordinator to join our innovative and energetic team at Paragon Bank. As a key member of our dynamic team, you will play a crucial role in revolutionising customer experiences by recovering monies due on customer accounts within the current regulatory framework.Key...

We are looking for a seasoned SaaS Customer Success Lead to oversee our current customers in Solihull, ensuring high adoption and contract renewal. As the main point of contact, you will help clients see the value of using our software and drive upselling opportunities.The ideal candidate has 3+ years of experience in customer-facing roles, preferably in a...

**Why Choose Us:**At Auto Skills UK, we believe that our employees are our greatest asset. That's why we offer a range of benefits and support to help you succeed in your career. As a Service Advisor, you will have the opportunity to work in a dynamic and supportive team environment, with access to professional development and training to help you...

**Job Overview**We are looking for a skilled Customer Experience Manager to lead our team at Virgin Active.The ideal candidate will have extensive experience in operational management, with a proven track record of delivering excellent customer service and driving business growth. They will be responsible for developing and implementing strategies to enhance...

Experienced SaaS Customer Success ExecutiveLocation: SolihullJob Type: Permanent, Full-timeWe are seeking an experienced SaaS Customer Success Executive to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our customer success team, you will be responsible for managing a portfolio of customers and driving business growth through...

SaaS Customer Success ManagerLocation: SolihullJob Type: Permanent, Full-timeWe are seeking a highly motivated and experienced SaaS Customer Success Manager to join our team at ACCS - ARES Customer Care Solutions GmbH. The ideal candidate will have a proven track record of delivering exceptional customer experiences and driving business growth.About the...

At ACCS - ARES Customer Care Solutions GmbH, we are seeking an experienced Key Account Manager to join our team in Solihull. As a seasoned professional with a proven track record in customer-facing roles, you will be responsible for driving customer success and retention.We offer a competitive salary of £30,000 - £35,000 per annum, depending on experience,...

About This OpportunityCorrela is committed to delivering exceptional customer experiences and we're looking for a skilled Customer Support Co-ordinator to join our team. As a key member of the Customer Experience team, you will work closely with colleagues to drive business growth, develop relationships with customers, and deliver outstanding service.Key...

We're seeking a seasoned professional to lead our customer experience transformation initiative. As the Customer Experience Transformation Lead, you'll be responsible for driving significant improvements in Net Promoter Score (NPS) and Customer Satisfaction (CSAT). Your expertise in journey mapping, service blueprinting, and user experience design will help...