Customer Experience Representative

2 weeks ago


Metropolitan Borough of Solihull, United Kingdom Correla Full time
About Correla

Correla is a pioneering company in the energy market, founded in 2021 to drive innovation and growth.

We are seeking an experienced Customer Enquiries Support to join our team, based on a salary of around £25,000 per annum.

Key Responsibilities

  • Provide exceptional customer service via phone and email
  • Utilize critical thinking skills to resolve complex issues efficiently
  • Demonstrate strong verbal and written communication abilities

Benefits

  • A flexible working schedule to suit individual needs
  • Up to 12% pension contribution
  • Access to private healthcare services
  • 26 weeks' full pay equal parent leave
  • A comprehensive wellbeing program

Our goal at Correla is to support industry transformation and contribute to a net-zero future. If you have a passion for delivering exceptional customer experiences, we encourage you to apply.



  • Metropolitan Borough of Solihull, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    We are a leading provider of innovative solutions, and we're seeking a talented Customer Experience Specialist to join our team in Solihull. This role involves overseeing customer relationships, identifying upselling opportunities, and providing exceptional customer care.The ideal candidate will have 3+ years of experience in customer-facing roles,...


  • Metropolitan Borough of Solihull, United Kingdom Correla Full time

    About CorrelaCorrela is an independently owned business founded in 2021, leveraging private investment to drive innovation in the energy market and beyond.We strive to explore and enhance relationships between data, people, and processes, combining SaaS products and Managed Service solutions to power industry transformation, simplify complexity, and deliver...


  • Metropolitan Borough of Solihull, United Kingdom Correla Full time

    At Correla, we're on a mission to transform the energy market and beyond. We're looking for a skilled Customer Service Representative to join our team and help us achieve our goal of a net-zero future.About the RoleThis is an exciting opportunity to work in a dynamic and innovative company that's committed to making a positive impact on the end-consumer. As...


  • Metropolitan Borough of Solihull, United Kingdom NEXT Full time

    About the Job:We are looking for a skilled and energetic Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing outstanding service to our customers, helping them find the perfect products, and working collaboratively with colleagues to achieve sales targets.The ideal candidate will have...


  • Metropolitan Borough of Solihull, United Kingdom Card Factory Full time

    About the Job: Celebrations Customer Service Representative needed for Card Factory. As a key member of our sales team, you will focus on delivering exceptional customer experiences and driving sales growth. This includes serving customers, maintaining a tidy store environment, and collaborating with colleagues to achieve sales targets. We offer a...


  • Metropolitan Borough of Solihull, United Kingdom KCGroup Full time

    About Us: KCGroup is seeking a skilled Customer Service Representative to join our Property Support Team in Shirley, Solihull. As a Help Desk Advisor, you will act as a key link between field teams, contractors, and suppliers.Key Responsibilities:Coordinating contractor quotations and ensuring tasks are completed efficiently.Managing the day-to-day...


  • Metropolitan Borough of Solihull, United Kingdom Nationwide Care Services Ltd Full time

    Key ResponsibilitiesOur Nighttime Customer Service Representative will be responsible for managing reconciliation and retro logging of visits to ensure timely invoicing and payroll. They will also provide direction to care workers in line with policies and procedures when issues arise and follow company protocols to deal with emergencies. What You'll DoCover...


  • Metropolitan Borough of Solihull, United Kingdom Nationwide Care Services Ltd Full time

    About the Role">We are seeking a skilled and experienced individual to join our team as a Nighttime Customer Service Representative. This role involves providing emergency out-of-hours support for our customers and care workers, ensuring timely invoicing and payroll, and providing direction to care workers in line with policies and procedures.The successful...


  • Metropolitan Borough of Solihull, United Kingdom Aubay Full time

    Role OverviewWe are seeking a skilled professional to lead the development of customer application journeys and drive business growth through digitisation, customer insight, and market intelligence.The successful candidate will play a critical part in delivering functionality that increases digitisation and reduces customer and colleague effort, boosts...


  • Metropolitan Borough of Solihull, United Kingdom Eurest Full time

    Eurest is seeking a skilled and adaptable Mobile Retail Assistant to join our team on a full-time basis, working 35 hours per week.Main Responsibilities:Providing exceptional customer service and ensuring customer satisfactionMaintaining up-to-date knowledge of our products and services, and using this expertise to assist customersRepresenting our brand and...


  • Metropolitan Borough of Solihull, United Kingdom Card Factory Full time

    At Card Factory, we're helping customers celebrate life's special moments as celebration experts. We're currently seeking a highly motivated Customer Experience Assistant to play a key role in delivering exceptional customer experiences.The successful candidate will ensure that customers are at the heart of everything we do in-store, serving them at tills...


  • Metropolitan Borough of Solihull, United Kingdom Aubay Full time

    About the RoleThis 6-month initial fixed-term position offers the opportunity to impact millions of customers annually while supporting business growth and innovation.Main TasksDesign and optimise customer application journeys, aligning them with digital customer experience (CX) best practices.Actively contribute to Agile ceremonies, including demos, backlog...


  • Metropolitan Borough of Solihull, United Kingdom Correla Full time

    About the RoleThe successful candidate will be responsible for providing high-quality administrative support to deliver customer training and support. This includes confidently handling customer queries and resolving issues, as well as building and maintaining strong relationships with internal and external stakeholders.Key Responsibilities:Develop and...


  • Metropolitan Borough of Solihull, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    Job Title: Experienced SaaS Customer Success ExecutiveSalary: £30,000 – £35,000 per annumWe are seeking an experienced SaaS Customer Success Executive to join our team at ACCS - ARES Customer Care Solutions GmbH. The ideal candidate will have a proven track record of delivering exceptional customer experiences and driving business growth.The successful...


  • Metropolitan Borough of Solihull, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    We are looking for a seasoned SaaS Customer Success Lead to oversee our current customers in Solihull, ensuring high adoption and contract renewal. As the main point of contact, you will help clients see the value of using our software and drive upselling opportunities.The ideal candidate has 3+ years of experience in customer-facing roles, preferably in a...


  • Metropolitan Borough of Solihull, United Kingdom Ocado Logistics Full time

    Job DescriptionAs a Customer Service Team Member at Ocado Logistics, your primary responsibility will be to deliver quality goods on time. This involves working efficiently, utilizing automated technology to plan routes and load vans. Your excellent communication skills will ensure seamless interactions with customers, contributing to a positive experience.


  • Metropolitan Borough of Solihull, United Kingdom Michael Page (UK) Full time

    About This OpportunityAs an Automotive Marketing Manager, you will play a pivotal role in shaping Michael Page (UK)'s customer-centric marketing strategy.Key ResponsibilitiesDrive the development and execution of customer-focused marketing campaigns.Analyze market trends and competitor activity to inform strategic decisions.Liaise with cross-functional teams...


  • Metropolitan Borough of Solihull, United Kingdom Auto Skills UK Full time

    **Why Choose Us:**At Auto Skills UK, we believe that our employees are our greatest asset. That's why we offer a range of benefits and support to help you succeed in your career. As a Service Advisor, you will have the opportunity to work in a dynamic and supportive team environment, with access to professional development and training to help you...


  • Metropolitan Borough of Solihull, United Kingdom Virgin Active Full time

    **Job Overview**We are looking for a skilled Customer Experience Manager to lead our team at Virgin Active.The ideal candidate will have extensive experience in operational management, with a proven track record of delivering excellent customer service and driving business growth. They will be responsible for developing and implementing strategies to enhance...


  • Metropolitan Borough of Solihull, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    Company Overview: ACCS - ARES Customer Care Solutions GmbH is a sector-defining software company on a mission to create innovative products that support businesses in their growth. Our team is passionate about driving innovation and expansion, and we are seeking dedicated individuals to join us on this journey.">Salary and Location: The successful candidate...