Customer Experience Manager

5 days ago


Leeds, Leeds, United Kingdom Oviva AG Full time

About Oviva

We are a digital health provider, dedicated to helping people with weight-related conditions. Our mission is to provide accessible and effective care through innovative technology and a passionate team.

As a Patient Services Team Manager at Oviva, you will play a crucial role in ensuring our team delivers exceptional patient experiences while supporting their development. You will manage a team of PPCs, Senior PPCs, and Patient Support Specialists, advocating for the Patient Services Team within the Clinical Services Function and across the organization.



  • Leeds, Leeds, United Kingdom Elevation Recruitment Group Full time

    About the OpportunityElevation Recruitment Group is seeking a seasoned Customer Experience Manager to drive excellence in customer support and streamline operations.As a key member of our team, you will be responsible for empowering geographically dispersed teams to prioritise customer satisfaction, resolve challenges, and maintain accountability for...


  • Leeds, Leeds, United Kingdom Frasers Group Full time

    **Job Title:** Customer Experience Manager**Estimated Salary:** £26,000 - £31,000 per annum, depending on experience.**About the Club:Frasers Group is a dynamic and fast-paced organization committed to delivering world-class customer experiences. Our state-of-the-art club offers an unparalleled range of facilities and services, catering to the diverse...


  • Leeds, Leeds, United Kingdom Page Personnel Sales Full time

    Job OverviewWe are seeking a Customer Care and Complaints Manager to join our team at Page Personnel Sales.About the RoleThe successful candidate will be responsible for coordinating works with 3rd party contractors, ensuring all planned and remedial works are carried out within agreed timescales.Key responsibilities include:Coordinating works with external...


  • Leeds, Leeds, United Kingdom Qoria Full time

    Career Opportunity: Customer Experience Specialist">We are seeking an experienced Customer Experience Specialist to join our team at Qoria. As a Customer Experience Specialist, you will play a crucial role in ensuring that our customers achieve their desired outcomes by providing ongoing support and guidance.">About the Role:">">Develop strong relationships...


  • Leeds, Leeds, United Kingdom Love Recruitment Full time

    Join Our Team as a Customer Experience ManagerWe are a leading recruitment agency specializing in fitness jobs, seeking an experienced professional to fill this exciting role.Salary: £32,000 - £40,000 dependent on experience, offering a competitive package for a successful candidate.About the JobIn this position, you will be responsible for managing...


  • Leeds, Leeds, United Kingdom Burberry Full time

    About the RoleThe Luxury Customer Service Director is responsible for driving performance on key customer service indicators, including quality, productivity, customer satisfaction, SLAs, and Revenue. This role involves overseeing the day-to-day operations of the centre, ensuring seamless relationships with internal teams and optimised customer journeys.Key...


  • Leeds, Leeds, United Kingdom Fruition IT Full time £40,000

    Company Overview:Fruition IT partners with a forward-thinking technology business undergoing a comprehensive technical overhaul. We seek a seasoned Customer Support Manager to spearhead the customer experience on their bespoke software platform.Key Skills and Qualifications:Proven experience as a customer support manager leading technical support teamsStrong...


  • Leeds, Leeds, United Kingdom PUMA Gruppe Full time

    About UsPUMA Gruppe is a dynamic and innovative company that is passionate about delivering exceptional customer experiences. Our mission is to provide consistently high standards of customer experience within our stores and online platforms.Job OverviewWe are seeking a Customer Experience Leader to join our team in a key location. As a Customer Experience...


  • Leeds, Leeds, United Kingdom Compass UK & Ireland Careers Full time

    **Job Summary:**We are recruiting a Customer Experience Lead to oversee the delivery of outstanding customer experiences in our store. As a key member of our management team, you will be responsible for supervising teams, managing inventories, and implementing action plans to drive sales and efficiency.**Key Responsibilities:**Ensure efficient store...


  • Leeds, Leeds, United Kingdom LGBT Great Full time

    We are seeking a highly motivated professional to join our team as a Customer Experience Advocate in Leeds, UK. This challenging role offers the opportunity to work in a dynamic and customer-focused environment.The ideal candidate will be responsible for delivering exceptional customer experiences, working closely with Client Managers and other specialists...


  • Leeds, Leeds, United Kingdom Bubble CiTea Full time

    Join Our Team at BUBBLE CiTeaWe are a leading provider of high-quality bubble tea drinks, committed to excellence in customer service and employee development. About the RoleWe are seeking a Customer Experience Coordinator to join our retail team. As a key member, you will be responsible for ensuring product quality, managing store inventory, and...


  • Leeds, Leeds, United Kingdom Trustgreen Full time

    Trustgreen is a leading Open Space Management Company delivering innovative and sustainable solutions for our clients and communities.Job DescriptionThe Head of Customer Experience will lead the development and implementation of strategies that enhance the overall customer journey. This role requires a deep understanding of customer needs and behaviors,...


  • Leeds, Leeds, United Kingdom ENGINEERINGUK Full time

    About the Role">This is an exciting opportunity to join our team as a Retail Team Lead, responsible for supporting the store manager and contributing to the success of our retail store.With a competitive salary of £14.00 per hour, you will have the opportunity to develop your skills and experience in a fast-paced retail environment.As a key member of our...


  • Leeds, Leeds, United Kingdom Glassolutions Full time

    Job DescriptionWe are seeking a Senior Customer Journey Manager to lead and inspire our team to deliver an exceptional service. As part of Saint-Gobain Glassolutions, you will leverage performance metrics to identify opportunities for improvement and implement impactful solutions.Key Responsibilities:Implement customer experience strategies aligned with...


  • Leeds, Leeds, United Kingdom Benefit Cosmetics UK Full time

    Job SummaryWe are seeking an experienced Counter Manager to lead our retail team at Benefit Cosmetics UK.The successful candidate will be responsible for managing a team of beauty advisors, driving sales growth, and maintaining high standards of customer service.Key Responsibilities:Lead a team of beauty advisors to achieve sales targets and deliver...


  • Leeds, Leeds, United Kingdom Search Full time

    Job Description:We are seeking a highly skilled Customer Experience Specialist to join our dynamic team at Search. As a key member of our customer engagement team, you will be responsible for delivering exceptional customer experiences across the entire customer journey.The ideal candidate will have experience in customer relationship marketing, CRM, and...


  • Leeds, Leeds, United Kingdom Search Full time

    About the Opportunity:We are seeking a talented Customer Experience professional to join our dynamic team on a 9-month maternity cover. As a key member of our team, you will be responsible for delivering exceptional customer experiences, ensuring a smooth transition from prospect to sale. With a focus on personalized communication and data-driven marketing,...


  • Leeds, Leeds, United Kingdom Iwoca Full time

    We're seeking a Customer Experience Advocate to join our team at Iwoca. In this role, you'll play a key part in delivering exceptional customer service and support to small businesses across the UK.The ideal candidate will have a passion for helping others and be able to build rapport with business owners quickly. They'll also possess great time management...


  • Leeds, Leeds, United Kingdom Motorsport-Total GmbH Full time

    Our Business Overview">We operate as the UK's largest Automotive service, maintenance and repair business.">Your Job Description">As an Assistant Manager, you will be responsible for assisting the Centre Manager in driving profitability and customer satisfaction.You will play a key role in improving the customer journey, ensuring that our customers receive...


  • Leeds, Leeds, United Kingdom beBee Professionals Full time £22,000 - £28,000

    beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in Leeds, UK.Key Responsibilities:Respond to customer inquiries via phone, email, and chat.Provide accurate product and service information to customers.Resolve customer issues efficiently and escalate when necessary.Process customer orders and...