Customer Experience Champion

2 weeks ago


Leeds, Leeds, United Kingdom Motorsport-Total GmbH Full time

Our Business Overview

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  • We operate as the UK's largest Automotive service, maintenance and repair business.
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Your Job Description

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  • As an Assistant Manager, you will be responsible for assisting the Centre Manager in driving profitability and customer satisfaction.
  • You will play a key role in improving the customer journey, ensuring that our customers receive an exceptional experience.
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Why Join Us?

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  • Average uncapped bonus of £7,100 per year (with potential to earn more)
  • 5 days a week
  • Discounts on groceries, shopping, insurance, days out, restaurants, and more
  • Family & Friends Discount Events
  • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
  • Financial planning support via Wagestream - access up to 30% of your salary in advance
  • Join the Share save scheme with a 20% discount on shares
  • Health Cash Plan – to access wellbeing services and claim back healthcare costs
  • Pension Scheme & Life Assurance
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Requirements

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  • Experience in delivering high customer satisfaction and experience through effective management
  • Ability to deliver coaching/training in the moment to colleagues
  • Technical/Mechanical ability or experience
  • Good time management
  • A current valid driving licence
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Estimated Salary: £43,000 - £55,000 per annum



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