Customer Experience Champion
2 weeks ago
Our Business Overview
">- We operate as the UK's largest Automotive service, maintenance and repair business.
Your Job Description
">- As an Assistant Manager, you will be responsible for assisting the Centre Manager in driving profitability and customer satisfaction.
- You will play a key role in improving the customer journey, ensuring that our customers receive an exceptional experience.
Why Join Us?
">- Average uncapped bonus of £7,100 per year (with potential to earn more)
- 5 days a week
- Discounts on groceries, shopping, insurance, days out, restaurants, and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
Requirements
">- Experience in delivering high customer satisfaction and experience through effective management
- Ability to deliver coaching/training in the moment to colleagues
- Technical/Mechanical ability or experience
- Good time management
- A current valid driving licence
Estimated Salary: £43,000 - £55,000 per annum
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