Customer Experience Advocate

2 days ago


Leeds, Leeds, United Kingdom Tapi Carpets & Floors Full time

Job Summary

We're seeking a talented Customer Experience Advocate to join our team as a Home Consultant. In this role, you'll be responsible for delivering exceptional customer experiences and driving business growth through expert flooring solutions.

Your key responsibilities will include:

  1. Providing Personalized Support: Offer tailored advice and guidance to customers throughout their journey.
  2. Flooring Solutions Development: Collaborate with customers to create bespoke flooring solutions that meet their unique needs.
  3. Quote Preparation: Prepare detailed quotes and proposals using Masterpiece software.
  4. Site Assessments: Conduct thorough site assessments and identify potential issues.
  5. Team Collaboration: Work closely with colleagues to achieve shared goals and objectives.

A salary of £38,000 - £48,000 per annum (dependent on experience) is available for the right candidate. If you're passionate about delivering exceptional customer experiences and driving business growth, we'd love to hear from you



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