Current jobs related to Reception Manager - StratforduponAvon, Warwickshire - The Arden Hotel, Stratford-upon-Avon

  • Reception Team Member

    3 weeks ago

    Stratford-upon-Avon, Warwickshire, United Kingdom Context Recruitment Limited Full time

    Context Recruitment Limited is seeking an experienced Front of House professional to join their reception team on a fixed-term contract. As the welcoming ambassador of the company, you will be responsible for delivering a warm and professional welcome to all visitors and clients.The ideal candidate will have excellent interpersonal skills, a strong ability...

  • Reception Team Member

    2 weeks ago

    Stratford-upon-Avon, Warwickshire, United Kingdom The Arden Hotel, Stratford-upon-Avon Full time

    Role OverviewAs a Reception Team Member at The Arden Hotel, Stratford-upon-Avon, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay. Your excellent communication skills, attention to detail, and ability to work in a fast-paced environment will ensure that our guests feel valued...

  • Reception Supervisor

    3 weeks ago

    Stratford-upon-Avon, Warwickshire, United Kingdom Eden Hotel Collection Full time

    **Welcome to a World of Exceptional Guest Experiences** What We're Looking For: As a Reception Supervisor for Eden Hotel Collection, you'll play a vital role in delivering exceptional front-of-house operations. You'll be the face of our hotel, ensuring that every guest feels welcome and valued. Your key responsibilities will include: Coaching and...

  • Front Desk Operations Manager

    4 weeks ago

    Stratford-upon-Avon, Warwickshire, United Kingdom Arden House Full time

    **Welcome to Arden House**About the RoleWe are seeking a highly skilled and dedicated Reception Manager to join our team at Arden House. As a key member of our front of house operations, you will be responsible for coordinating the activities of our Reception and Nights teams.Key ResponsibilitiesDeliver exceptional customer service to our guests and hotel...

  • Reception Supervisor

    4 weeks ago

    Stratford-upon-Avon, Warwickshire, United Kingdom The Arden Hotel, Stratford-upon-Avon Full time

    WE ARE THE AA SMALL HOTEL GROUP OF THE YEARWhat you'll be doing?As a key member of our front of house team, you will play a crucial role in ensuring our guests receive exceptional service and have a memorable experience at our hotel. Your responsibilities will include coaching and developing our team in customer service and selling skills, identifying...

  • Workplace Support Assistant

    4 weeks ago

    Stratford-upon-Avon, Warwickshire, United Kingdom Shakespeare Martineau Full time

    Job Title: Workplace Support AssistantAbout the Role:We are seeking a highly organized and enthusiastic individual to join our team as a Workplace Support Assistant. As a key member of our Business Operations Group, you will play a vital role in providing exceptional client experiences and supporting our clients, both external and internal.Key...

  • Customer Experience Ambassador

    4 weeks ago

    Stratford-upon-Avon, Warwickshire, United Kingdom Accor Hotels Full time

    Job Title: Customer Experience AmbassadorJob Summary: We are seeking a Night Guest Service Agent to join our team at Adagio Aparthotel Stratford. As a Customer Experience Ambassador, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key Responsibilities:Provide warm and welcoming service to...

  • Front Desk Manager

    4 weeks ago

    Stratford-upon-Avon, Warwickshire, United Kingdom The Arden Hotel, Stratford-upon-Avon Full time

    WE ARE THE AA SMALL HOTEL GROUP OF THE YEARWhat you'll be doing?As a key member of our front of house team, you will play a crucial role in ensuring our guests receive an exceptional experience. Your responsibilities will include coordinating front of house operations, including reception and nights, and providing outstanding customer service to achieve high...

  • Administrative Lead

    1 month ago

    Stratford-upon-Avon, Warwickshire, United Kingdom Transformation Unit Full time

    Job Title: Administrative LeadJob Summary:We are seeking an experienced Administrative Lead to join our team at the Transformation Unit. The successful candidate will be responsible for managing administrative processes, ensuring efficient and effective administrative support, and providing day-to-day operational management and coordination of the...

  • Support Assistant

    4 weeks ago

    Stratford-upon-Avon, Warwickshire, United Kingdom Royal Shakespeare Company Full time

    Are you looking for a flexible role in a busy environment?The Royal Shakespeare Company is seeking a Casual Estates Support Assistant to provide holiday and sickness cover for key Estates functions.This role is to ensure that during periods of staff absence, a high level of customer service and building safety and security is achieved.You will be required to...

  • Housekeeping Team Member

    3 weeks ago

    Stratford-upon-Avon, Warwickshire, United Kingdom Darwin Escapes Full time

    Housekeeper Role at Darwin EscapesWe are seeking a skilled Housekeeper to join our team at Darwin Escapes.This is a permanent position working variable hours across Mondays, Fridays, and occasional Saturdays.Flexibility is essential to suit the needs of the business.Key Responsibilities:Assist with cleaning lodges and accommodation on changeover days.Change...

  • Workplace Support Assistant

    4 weeks ago

    Stratford-upon-Avon, Warwickshire, United Kingdom Shakespeare Martineau Full time

    We are seeking a highly organized and enthusiastic individual to join our team as a Workplace Support Assistant. This role will provide exceptional client experiences and support for all our clients, both external and internal.Key Responsibilities:Meet and greet visitors and colleagues into the client space, creating an exceptional first impressionFollow the...

  • Workplace Support Assistant

    4 weeks ago

    Stratford-upon-Avon, Warwickshire, United Kingdom Shakespeare Martineau Full time

    About the RoleWe are seeking a highly organised and enthusiastic individual to join our team as a Workplace Support Assistant. This is a part-time role, working on Wednesdays, Thursdays, and Fridays.Key ResponsibilitiesMeet and greet visitors and colleagues, creating a positive first impressionFollow the visitor management process and ensure all requirements...

  • Administrative Support Professional

    6 days ago

    Stratford-upon-Avon, Warwickshire, United Kingdom Shakespeare Martineau Full time

    Company Overview: Shakespeare Martineau is a Top 55 law firm that combines creativity, commerciality, and clarity. We work with blue-chip companies, leading organisations, high street brands and individuals across the country. As enterprising and original thinkers, we're driven to create exceptional experiences for our clients and our people. We handle...

  • Administrative Support Specialist

    2 weeks ago

    Stratford-upon-Avon, Warwickshire, United Kingdom Shakespeare Martineau Full time

    Shakespeare Martineau is a leading law firm that combines creativity, commerciality, and clarity.We work with blue-chip companies, leading organisations, high street brands, and individuals across the country.As enterprising and original thinkers, we're driven to create exceptional experiences for our clients and our people.We handle personal and...

  • Support Services Coordinator

    2 weeks ago

    Stratford-upon-Avon, Warwickshire, United Kingdom Royal Shakespeare Company Full time

    Estates Support Assistant OpportunityWe are seeking a highly organized and efficient individual to join our team as a Casual Estates Support Assistant. This role will provide holiday and sickness cover for key Estates functions, ensuring that during periods of staff absence, a high level of customer service and building safety and security is maintained.The...

  • Housekeeping Assistant

    4 days ago

    Stratford-upon-Avon, Warwickshire, United Kingdom Darwin Escapes Full time

    We are seeking a highly skilled and detail-oriented Housekeeping Assistant to join our team at Stratford Upon Avon Lodge Retreat in Pathlow, Warwickshire.The successful candidate will be responsible for assisting with cleaning lodges and accommodation on changeover days, changing over bed linen, re-stocking lodges with essentials, and maintaining accurate...

  • Facilities Support Specialist

    4 weeks ago

    Stratford-upon-Avon, Warwickshire, United Kingdom Career Legal Full time

    At Career Legal, we are seeking a highly organized and detail-oriented Facilities Support Specialist to join our facilities team.Key Responsibilities:Manage internal photos, including security passes and professional photos, by liaising with Marketing, external photographers, and fee earners.Coordinate meetings, book meeting room facilities, and arrange...

  • Reception Manager

    4 weeks ago

    Stratford-upon-Avon, United Kingdom Arden House Full time

    **WE ARE THE AA SMALL HOTEL GROUP OF THE YEAR (2024-2025)**What youll be doing?As Reception Manager, you will have a key position in the coordination of front of house operations which includes Reception and Nights. Customer focus will be an integral part of the role in order to achieve high levels of customer satisfaction and repeat business. You will coach...

  • Reception Supervisor

    2 months ago

    Stratford-upon-Avon, United Kingdom Eden Hotel Collection Full time

    **WE ARE THE AA SMALL HOTEL GROUP OF THE YEAR(2024-2025)** What you’ll be doing? As Reception Manager, you will have a key position in the coordination of front of house operations which includes Reception and Nights. Customer focus will be an integral part of the role in order to achieve high levels of customer satisfaction and repeat business. ...

  • Night Reception Team Member

    6 months ago

    Stratford-upon-Avon, United Kingdom Travelodge Full time

    Come and join our amazing team at Travelodge Stratford Upon Avon as a Night Reception Team Member on a Full Time contract, be part of a Fun, Energetic and family feel team with flexible working hours to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: - Fun friendly...

  • Reception Supervisor

    5 months ago

    Stratford-upon-Avon, United Kingdom Welcombe Hotel Full time

    '''Job Overview:''' '''Duties:''' - Greet and welcome guests with a friendly and professional demeanor - use of PMS system to check and make reservation, the customer journey and follow -up - use and train others on other systems such as open table - Forward plan and allocate to improve guest experience - Answer phone calls, take messages, and direct calls...

  • Front of House Assistant

    5 months ago

    Stratford-upon-Avon, United Kingdom Bannatyne Full time

    **Front of House Assistant - (Reception & Restaurant)**: Location Stratford-upon-Avon Department: Front of House / Reception Job type: Permanent **Salary**: £10.62 Job ref: 026099 Published: about 4 hours ago Job Title : Front of House Assistant Hours : 16 Rate of Pay : £10.62 Location : Wildmoor About the Role We are currently looking for a Front...

  • Area Night Reception Team Member

    5 months ago

    Stratford-upon-Avon, United Kingdom Travelodge Full time

    Come and join our amazing team as a** Area Nights Reception Team Member at Travelodge Stratford Upon Avon **on a **Full Time Contact **. **The role does require applicants to be able to drive around the various hotels within the district.** The Working hours would be 11pm until 7am **Just some of the benefits**: - Fun friendly environment - 50% discount on...

  • Reception Staff

    6 months ago

    Stratford-upon-Avon, United Kingdom Jim Hughes Full time

    Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.A historic place, recently...

  • Reception Staff

    3 months ago

    Stratford-upon-Avon, United Kingdom Fullers Full time

    Reception Staff - Stratford-upon-AvonJoin Fuller's: Where the true you thrives and diversity is embraced. At Fuller's we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values - doing things the right way, being part of the family, celebrating individuality and always asking what's next? - define the essence of who we...

  • Cleaning & Reception Supervisor

    5 months ago

    Stratford, United Kingdom Omni RMS Full time

    **Cleaning & Reception Supervisor** **Permanent, Full Time** **Salary: £30,618.37** **Hours: 40 (8.00am - 17.00pm)** **Location: Stratford, E15 2JZ** We are recruiting for an Cleaning & Reception Supervisor to manage our soft service team at the UCL East Marshgate Campus in Stratford. The Cleaning & Reception Supervisor will performance manage our...

  • Reception Manager

    2 months ago

    Kingston upon Hull, United Kingdom Aimbridge Hospitality Full time

    Who are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between. What is in it for you? As part of the Aimbridge family, you will have...

  • Reception Supervisor

    6 months ago

    Newcastle upon Tyne, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full time

    To assist in the organisation of the activity, the deployment and supervision of staff on Main Reception Areas Trust wide, maintaining a level of efficiency to meet the needs of the Reception services To deputise for Reception Manager To support the Medical Examiners/Bereavement Services as required ,organising and managing the collection of death...

  • Admin & Reception Lead

    6 months ago

    Kingston upon Thames, United Kingdom Kingston Health Centre Full time

    Support the operations manager/deputy practice manager in the day to day running of the practice, ensuring staff achieve their primary responsibilities Ensure the admin and reception team are running in an effective and efficient manner Manage the workload of admin and ensure this is processed in a timely manner Identify any issues that may prevent the team...

  • Reception Supervisor

    6 months ago

    Newcastle upon Tyne, United Kingdom The County Hotel Full time

    Reception is often the first point of contact for hotel guests. Taking responsibility for that initial welcome, the all-important first impressions and taking the opportunity to really get to know the guests and anticipate their needs. You must be self-motivated and a person who believes in delivering the best possible standards in guest service,...

  • Area Night Reception Team Member

    5 months ago

    Stratford, United Kingdom Travelodge Full time

    Come and join our amazing team as a Area Nights Reception Team Member at Travelodge London Stratford on a Part Time Contact. The role does require applicants to be able to drive around the various hotels within the district. The Working hours would be 11pm until 7am **Just some of the benefits**: - Fun friendly environment - 50% discount on rooms plus food...

  • The Limes

    6 months ago

    Stratford-upon-Avon, United Kingdom WCS Care Group Limited Full time

    **Main duties** As our Concierge, you will be... - providing an efficient and welcoming reception service, giving all visitors their first taste of the WCS Care experience; responding to a wide range of enquiries, taking detailed and accurate messages, whilst keeping the reception area tidy - answering all phone calls, dealing with the queries and/or taking...

  • Reception Supervisor

    5 months ago

    Newcastle upon Tyne, United Kingdom Melia Hotels International Full time

    “The world is yours with Meliá” Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the most...

  • Reception Supervisor

    6 months ago

    Newcastle upon Tyne, United Kingdom Melia Hotels International Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...

  • Reception and Support Specialist

    33 minutes ago

    Burton upon Trent, Staffordshire, United Kingdom Ministry of Justice Full time

    About the Role:We are looking for a skilled Reception and Support Specialist to join our team in the West Midlands region.The successful candidate will be responsible for providing reception duties and a range of administrative support services, including managing mail items, ordering PPE and office stationery, meeting room equipment, and managing room, hot...

  • The Limes

    6 months ago

    Stratford-upon-Avon, United Kingdom WCS Care Group Limited Full time

    **Main duties** As our Administrator, you will be... - providing an efficient and welcoming reception service, giving all visitors their first taste of the WCS Care experience; responding to a wide range of enquiries, taking detailed and accurate messages, whilst keeping the reception area tidy - answering all phone calls, dealing with the queries and/or...

  • Reception Admin Apprentice

    6 months ago

    Kingston upon Hull, United Kingdom Thompson Commercials Full time

    **A Hull based company is looking to recruit a Reception Admin Apprentice to join their friendly and hardworking team.** **KEY RESPONSIBILITIES** - Answer phone calls and deal with inquiries and passing onto the relevant personnel - meeting and greeting visitors into the building - Includes photocopying, scanning, shredding, and filing documents, to ensure...

Reception Manager

1 month ago

StratforduponAvon, Warwickshire, United Kingdom The Arden Hotel, Stratford-upon-Avon Full time
Reception Manager

We are seeking a highly skilled and dedicated Reception Manager to join our team at The Arden Hotel, Stratford-upon-Avon. As a key member of our front of house operations, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.

Key Responsibilities:
  • Coach and develop the team in customer service and selling skills
  • Lead a team of reception staff to provide an inspirational service and total guest satisfaction
  • Identify opportunities to upsell products and services that are available, maximising sales where possible
  • Work closely with the hotel team to ensure a high level of customer satisfaction and repeat business
Requirements:
  • Professional, knowledgeable, and dedicated to delivering first-class experiences to guests and hotel residents
  • Natural people manager with the ability to lead a team
  • Manager who is motivated by developing their team and seeing them succeed
  • Highly attentive with strong communication and interpersonal skills
  • Warm and welcoming personality with high standards of professionalism
  • Preferably have knowledge of Avondata and Microsoft Office skills
What's in it for you?

Our bespoke Eden Extras benefits platform offers:

  • Enhanced annual leave - 31 days annual leave entitlement, rising to 33 days with service
  • Fairly distributed Service Charge/Gratuities paid monthly
  • Discounts and cashback across 800 high street and food retailers, gyms, days out, restaurants/takeaways, and utilities
  • Access to our wellbeing centre with Hello Fresh Recipes, fitness videos, and money management tools
  • Cycle to Work Scheme and Electric Vehicle Lease Scheme
  • Health plans for dental, optical, alternative healthcare, and 24-hour GP access
  • Discounted stays, spa treatments, golf, and leisure access across EHC properties
  • Support via our Wellbeing Strategy based on Money, Mind, Body & Heart
  • Access to Eden Engage – our employee portal with regular team news
  • Grow with us via apprenticeships and bespoke leadership programmes – RISE & THRIVE
  • Enhanced family-friendly policies
  • Return to work financial support for those returning from maternity leave

We are proud to be members of the Hoteliers Charter and are committed to providing a great place to work with our teams at the heart of all we do. We lead with a values-led approach based on Heart, Honesty, Spirit, and Team, which were written 'by our people for our people'. Testament to this is our multi-award wins in employee wellbeing and engagement.

Eden Hotel Collection is a passionate advocate of providing equitable workplaces, as such we seek to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, people living with disabilities, and any other groups that could bring diverse perspectives to EHC.