The Limes

**Main duties**

As our Concierge, you will be...
- providing an efficient and welcoming reception service, giving all visitors their first taste of the WCS Care experience; responding to a wide range of enquiries, taking detailed and accurate messages, whilst keeping the reception area tidy
- answering all phone calls, dealing with the queries and/or taking detailed accurate messages and forwarding on to the correct member of staff
- sorting and distributing any post that arrives
- taking responsibility for the staging of the concepts within the home, such as the hairdressers
- providing support to the management team with their administrative tasks and the management team’s electronic diaries
- processing purchase invoices, forwarding to Head Office for payment and to maintain accurate budgetary records
- maintaining accurate records of Residents’ Fund, Residents’ Property and Petty Cash expenditure
- being the liaison between outside agencies and staff, residents, relatives, and others
- undertaking other duties that may be required in line with this level of post

You’ll have a warm and friendly personality that people instantly connect with and be part of a team that works together to ensure all members of the team are supported to a high level.

You’ll have the ability to provide an efficient and welcoming reception service, giving all visitors their first taste of the WCS Care experience, respond to enquiries, support the management with administrative tasks and being the liaison between different departments.

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**Salary**: £11.88 per hour

**Benefits**

WCS Care offers a range of benefits including:

- flexible and scheduled shifts for work/life balance
- pension
- free DBS check
- free training
- free workwear, including fleece
- continual investment in our people, evidenced by our Investors in People Gold level accreditation
- employee assistance programme to support staff with their personal health and wellbeing