Reception Manager
3 weeks ago
**WE ARE THE AA SMALL HOTEL GROUP OF THE YEAR (2024-2025)**
What youll be doing?
As Reception Manager, you will have a key position in the coordination of front of house operations which includes Reception and Nights. Customer focus will be an integral part of the role in order to achieve high levels of customer satisfaction and repeat business.
You will coach and develop the team in customer service and selling skills, ensuring your team provides an inspirational service and total guest satisfaction whilst also identifying opportunities to upsell products and services that are available, maximising sales where possible.
What youll need?
- To be professional, knowledgeable and dedicated to delivering first class experiences to guests and hotel residents, high standards will be second nature to you;
- To be a natural people manager with the ability to lead a team
- To be a manager who is motivated by developing their team and seeing them succeed
- You will be highly attentive with strong communication and interpersonal skills with the confidence to build relationships with guests and members of the hotel team
- A warm and welcoming personality is key, with high standards of professionalism and a drive to provide a memorable experience for each and every guest.
- To preferably have knowledge of Avondata, and Microsoft Office skills.
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Reception Manager
4 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom The Arden Hotel, Stratford-upon-Avon Full timeReception ManagerWe are seeking a highly skilled and dedicated Reception Manager to join our team at The Arden Hotel, Stratford-upon-Avon. As a key member of our front of house operations, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Coach and develop the team in customer...
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Reception Team Member
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Reception Supervisor
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Reception Supervisor
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Stratford-upon-Avon, Warwickshire, United Kingdom Eden Hotel Collection Full timeUnlock Your Potential as a Reception SupervisorAt Eden Hotel Collection, we're passionate about delivering exceptional guest experiences. As a Reception Supervisor, you'll play a key role in ensuring our guests feel welcome and valued.What You'll Do:Lead a team of receptionists to provide exceptional customer service and ensure a smooth guest...
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Reception Team Member
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Reception Supervisor
1 month ago
Stratford-upon-Avon, United Kingdom Eden Hotel Collection Full time**WE ARE THE AA SMALL HOTEL GROUP OF THE YEAR(2024-2025)** What you’ll be doing? As Reception Manager, you will have a key position in the coordination of front of house operations which includes Reception and Nights. Customer focus will be an integral part of the role in order to achieve high levels of customer satisfaction and repeat business. ...
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Night Reception Team Member
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Front of House Assistant
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Area Night Reception Team Member
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Reception Supervisor
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Kingston upon Hull, United Kingdom Aimbridge Hospitality Full timeWho are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between. What is in it for you? As part of the Aimbridge family, you will have...
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Reception Supervisor
3 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom The Arden Hotel, Stratford-upon-Avon Full timeWE ARE THE AA SMALL HOTEL GROUP OF THE YEARWhat you'll be doing?As a key member of our front of house team, you will play a crucial role in ensuring our guests receive exceptional service and have a memorable experience at our hotel. Your responsibilities will include coaching and developing our team in customer service and selling skills, identifying...
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Reception Supervisor
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