Support Services Coordinator
2 weeks ago
Estates Support Assistant Opportunity
We are seeking a highly organized and efficient individual to join our team as a Casual Estates Support Assistant. This role will provide holiday and sickness cover for key Estates functions, ensuring that during periods of staff absence, a high level of customer service and building safety and security is maintained.
The successful candidate will be required to work at Stage Door and on Reception at our offices located at 39 Waterside. They will also play a vital role in the evacuation procedures for the theatre and administrative offices.
This is an exciting opportunity to join the Royal Shakespeare Company, working closely with our Estates team to ensure the smooth operation of our buildings.
About the Role:
- To provide excellent customer service to visitors to 39 Waterside and the RST
- To operate the switchboard phone systems, greeting callers and dealing with enquiries professionally and efficiently
- To welcome all visitors, staff, and company to the RST or 39 Waterside offices in a courteous manner and deal with their enquiries professionally and efficiently
- To issue visitor passes as appropriate
- To play a key role in the building evacuation plans, following set procedures that include sharing key information via radio system calmly and efficiently and managing assembly points during evacuations
- To conduct 999 calls as required
Working with Us:
We are committed to cultivating a diverse and inclusive workplace culture, welcoming applications from candidates of all backgrounds, identities, and lived experiences.
We offer support and resources to aid access to the application and interview process, as well as the role itself, should you be successful.
Salary and Benefits:
We estimate the salary for this role to be around £22,000-£25,000 per annum, depending on experience.
As a member of our team, you can expect a range of benefits, including competitive pay, a comprehensive training program, and opportunities for career development.
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