Client Services Coordinator

1 week ago


StratforduponAvon, Warwickshire, United Kingdom tmwi Full time

Job Summary

We are seeking a highly organized and communicative Client Services Coordinator to join our team at tmwi. As a key member of our client services team, you will be responsible for assisting with the delivery of reports, insight documents, and planning and wider client business understanding.

Key Responsibilities

  • Proactively manage your to-do list and raise workload pressure points
  • Ensure all work is completed for deadlines and where necessary earlier to cross-check with team members
  • Develop an understanding of the different media channels
  • A clear understanding of all suppliers on your client plans, through attendance of media owner meetings, proactively building your understanding by asking questions and requesting training/meetings with relevant stakeholders
  • Check your work for any potential errors or mistakes
  • Understand how our business makes money and how your role & input impacts upon this
  • Developing an understanding and overview of the tmwi planning process
  • Attend media owner meetings and be comfortable in speaking to media owners & asking questions

Requirements

  • Enthusiasm and passion about what we do
  • Curiosity to achieve and do more for our team and clients
  • Key in supporting the wider team on day-to-day client work
  • Strong administration skills in placing bookings, building media plans, building and coordinating
  • Strong, concise written and oral communication
  • Comfortable with numeracy
  • Proactive, collaborative and process-driven with excellent attention to detail and time management skills

What We Offer

  • Competitive base salary
  • Hybrid working
  • Company pension
  • Private healthcare
  • Long-term illness income support
  • 25 days annual leave, plus bank holidays, and an additional day for Birthdays
  • Additional annual leave for each year worked after 3 years (up to a base of 30 days)
  • Friday 4pm finish during the summer months, June – August
  • Choice of annual subscription paid by the company (e.g. Netflix, Spotify, etc.)
  • Be part of a friendly and motivated team
  • Regular team activities and social events
  • Senior team dedicated to supporting your success and personal development


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