Professional Patient Services Coordinator

3 weeks ago


StratforduponAvon, Warwickshire, United Kingdom Adecco Full time

About the Role:

Adecco is seeking a skilled Patient Services Administrator to join their team in Trafford. As a key member of the clinical team, you will be responsible for providing exceptional administrative support to ensure the smooth operation of the organisation.

Key Responsibilities:

  • Administrative Support: Provide comprehensive administrative services to the clinical teams, including dictation, producing documentation such as discharge summaries and operation notes.
  • Security and Confidentiality: Safeguard the security and confidentiality of all information at all times.
  • Customer Care: Deliver outstanding customer care, demonstrating empathy and tact when dealing with distressed or anxious patients and their families.
  • Professional Image: Maintain a professional image of the organisation in all interactions.
  • Service Delivery: Coordinate and organise patient appointments, working closely with the clinical team to ensure adequate cover during periods of absence.
  • Complaints Handling: Handle complaints and escalate them to your line manager if necessary.

About Adecco:

Adecco is a leading provider of workforce solutions, committed to delivering exceptional service to our clients. We take pride in our ability to match talented individuals with the right opportunities, and we're excited to bring this role to life.


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