Patient Experience Manager

3 weeks ago


London, Greater London, United Kingdom Kings College Hospital Full time

**Job Overview**

Kings College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching hospitals, delivering a wide range of local and specialist services across five sites. The trust-wide strategy of Strong Roots, Global Reach emphasizes the importance of providing outstanding care to patients and their families.

We are seeking an experienced Patient Experience Manager to lead our patient experience function, overseeing services and projects that contribute to improvements in patient and carer experiences. This is a challenging yet rewarding role that requires strong leadership skills, a passion for quality improvement, and a commitment to delivering exceptional patient care.

The successful candidate will work closely with our patients, their carers, and the wider community to develop and implement plans that improve the quality of services we deliver at Kings College Hospital. Key responsibilities include:

  • Overseeing services and projects that contribute to improvements in patient and carer experiences
  • Developing and implementing plans to improve patient satisfaction and engagement
  • Leading a team of professionals to deliver high-quality patient care

We offer a competitive salary of £61,927 - £68,676 per annum, plus a range of benefits including opportunities for professional development and a supportive working environment.



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