Supervisor of Patient Experience

4 days ago


London, Greater London, United Kingdom American Hospital Dubai Mea Full time
About the Role

The Patient Relations Supervisor plays a critical role in ensuring the highest level of patient satisfaction and quality care at American Hospital Dubai Mea.

The estimated salary for this position is AED 180,000 - 200,000 per annum, depending on experience.

Responsibilities Include:

  • Assisting in the daily functioning of the clinic/department in support of patient care.
  • Striving to exceed service expectations of customers.
  • Ensuring Patient Relation Staff have completed required hospital training programs.

Requirements:

  • Proven experience in a supervisory or leadership role in a healthcare setting.
  • Strong understanding of patient relations and customer service principles.
  • Excellent communication and interpersonal skills.


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