Patient Experience Manager
1 day ago
The London Clinic is seeking a dedicated Patient Experience Manager to join its Clinical Governance Team. This exciting opportunity offers a competitive salary range of £60,848 - £71,495 per annum and provides a unique chance to make a real difference in the lives of our patients.
In this role, you will be responsible for ensuring that patient experience and engagement processes are robust and compliant with regulatory and statutory obligations. You will work closely with the Head of Clinical Governance to embed the patient experience and engagement strategy and support continuous quality improvement.
Your key responsibilities will include:
- Leading the Patient Experience and Engagement Team.
- Developing and implementing effective patient experience and engagement strategies.
- Overseeing the complaint process, ensuring quality and timely investigations, reporting, and patient experience/quality improvement.
To succeed in this role, you will require:
- Extensive experience in healthcare complaints and patient/user involvement.
- A post-graduate qualification in clinical or healthcare governance, or evidence of continuing professional development.
- Proven track record of leadership in service delivery.
- Evidence of using quality improvement methodologies to improve the quality of care.
The London Clinic has a supportive and warm working culture where your contribution is valued, and you can help us deliver our three core values of "We go further", "We work as one", and "We personalise care".
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Patient Experience Manager
1 day ago
London, Greater London, United Kingdom NHS Full timeAbout the RoleWe are seeking a highly skilled Patient Experience Manager to lead our team in delivering exceptional patient care and experiences at King's College Hospital NHS Foundation Trust.The successful candidate will have significant experience in leading teams, managing complex projects, and developing high-quality reports and dashboards. They will...
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Patient Experience Manager
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London, Greater London, United Kingdom Dental21 Limited Full timeDental21 Limited Job OpportunityWe are seeking a highly skilled Patient Experience Manager to join our team. This role plays a key part in shaping the patient experience with us.Responsibilities:Welcome and guide new patients through the on-boarding processEnsure patients feel comfortable, informed, and valued from their first interactionBe responsible for...
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Patient Experience Manager
7 days ago
London, Greater London, United Kingdom Kings College Hospital Full timeJob Description:Kings College Hospital is one of the UK's largest and busiest teaching hospitals. We provide a full range of local hospital services across our different sites.The postholder will work closely with patients, carers and communities to involve them and improve the quality of services at Kings College Hospital.Key Responsibilities:To oversee...
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Senior Patient Experience Manager
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Patient Experience and Engagement Manager
7 days ago
London, Greater London, United Kingdom The London Clinic Full timeJob Description:The London Clinic is a leading private hospital in the heart of London, offering a competitive salary range of £60,848 - £71,495 per annum. We are seeking a skilled Patient Experience and Engagement Manager to join our team.About Us:We are one of the UK's largest private hospitals, with 8 state-of-the-art facilities located around Harley...
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Senior Patient Experience Manager
7 days ago
London, Greater London, United Kingdom Kings College Hospital Full timeCompany OverviewKings College Hospital NHS Foundation Trust is a leading healthcare provider in the UK, renowned for its excellence in patient care and innovation. As one of the largest teaching trusts in the country, we pride ourselves on delivering high-quality services across our various sites.We are committed to achieving sustainable healthcare through...
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Patient Experience Specialist
1 month ago
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Patient Experience Coordinator
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Patient Experience Lead
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Director of Patient Experience
1 week ago
London, Greater London, United Kingdom Kings College Hospital Full timeKing's College Hospital NHS Foundation Trust is a leading UK healthcare provider, seeking an experienced professional to drive patient experience excellence.Job OverviewThe successful candidate will oversee services and projects that enhance patient experiences, working closely with patients, carers, and communities.To lead the development of strategies to...
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Patient Experience Advisor
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Patient Experience Coordinator
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London, Greater London, United Kingdom Optical Express Full timeAbout UsOptical Express is a leading provider of eye care services, dedicated to delivering exceptional patient experiences. Our team is passionate about making a difference in our local communities through charitable and environmental projects.Job RoleWe are seeking an experienced Patient Experience Coordinator to join our team. As a Receptionist/Patient...
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Patient Experience Specialist
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London, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeAbout the PositionWe are looking for a Patient Experience Specialist to join our team, focusing on improving the overall patient experience within the Cardiology department.Main DutiesIdentify areas for improvement in patient care and treatmentDevelop and implement strategies to enhance patient satisfactionCollaborate with clinicians, staff, and patients to...
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Patient Experience Specialist
3 days ago
London, Greater London, United Kingdom The London Clinic Full timeJob Title: Patient Experience SpecialistThe London Clinic is seeking a dedicated individual to join their team as a Patient Experience Specialist. This role plays a vital part in ensuring that patients receive the highest level of care and service during their stay at the clinic.About The London ClinicThe London Clinic is a leading private hospital in...
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Director of Patient Experience
4 weeks ago
London, Greater London, United Kingdom Great Ormond Street Hospital for Children NHS Foundation Trust Full timeDirector of Patient Experience Job Description:The estimated salary for this role is £85,000 - £120,000 per annum. We are seeking a Director of Patient Experience to join our Senior Leadership Team at Great Ormond Street Hospital for Children NHS Foundation Trust. As a key member of the Directorate Management Team, you will be responsible for leading the...
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Patient Experience Manager
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London, Greater London, United Kingdom Oviva AG Full time**What We Offer:**As a valued member of our team, you can expect:A comprehensive well-being program, including Healthcare Plan & Employee Assistance ProgramAn equipment allowance to support your home working set-upThe opportunity to develop and attend clinical supervision sessions and training sessionsA personal learning & training leave allowance to support...
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London, Greater London, United Kingdom American Hospital Dubai Mea Full timeAbout the RoleThe Patient Relations Supervisor plays a critical role in ensuring the highest level of patient satisfaction and quality care at American Hospital Dubai Mea.The estimated salary for this position is AED 180,000 - 200,000 per annum, depending on experience.Responsibilities Include:Assisting in the daily functioning of the clinic/department in...
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Patient Experience Lead
7 days ago
London, Greater London, United Kingdom Kings College Hospital Full time**Job Description:**We are seeking an experienced Healthcare Operations Director to join our team at Kings College Hospital NHS Foundation Trust. As a key member of our leadership team, you will be responsible for overseeing services and projects that contribute to improvements in patients' and carers' experiences.Kings College Hospital NHS Foundation Trust...
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Patient Experience Coordinator
3 days ago
London, Greater London, United Kingdom Optical Express Full timeAbout UsAt Optical Express, we are focused on delivering exceptional patient care and outstanding clinical outcomes. We invest in our people and technology to provide the best possible experience for our patients.Company OverviewWe support each other, respect each other and are committed to a culture of care, trust and integrityJob Description:Building...
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Patient Experience Coordinator
4 weeks ago
London, Greater London, United Kingdom Optical Express Full timeRole Overview">This exciting role involves working closely with patients to build trust and rapport, ensuring they feel supported throughout their treatment journey.">About the Job">You will be responsible for scanning patients' eyes using state-of-the-art equipment as part of a full health check.Accurately maintaining patient records is crucial to ensure...