Patient Experience Advisor

2 days ago


London, Greater London, United Kingdom NHS Full time

Job Overview

We are seeking a highly skilled Patient Experience Advisor to join our team at the Royal National Orthopaedic Hospital NHS Trust. As a key member of our PALS and Complaints Team, you will play a vital role in providing an exceptional patient experience.

The successful candidate will have excellent communication and interpersonal skills, with the ability to work effectively with patients, families, carers, and staff across the trust. You will be responsible for managing a caseload of individual concerns, providing compassionate support, and escalating concerns where necessary.

We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus benefits including a comprehensive training program and opportunities for career development.



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