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Medical Receptionist

1 month ago

Birmingham, Birmingham, United Kingdom Pearl Medical Centre Full time
Job Title: Receptionist/Administrator

About the Role:

We are seeking a highly organized and customer-focused Receptionist/Administrator to join our team at Pearl Medical Centre. As a key member of our front desk team, you will provide exceptional patient care and administrative support to our healthcare professionals.

Key Responsibilities:

  • Provide a high-quality reception service to patients, doctors, and colleagues
  • Manage patient records, including filing, photocopying, and faxing
  • Process repeat prescriptions and handle patient queries
  • Answer phone calls, book appointments, and respond to patient inquiries
  • Assist with administrative tasks, such as data entry and scanning
  • Maintain confidentiality and adhere to practice policies and procedures

Requirements:

  • Minimum 1 year experience in reception duties or working with the public
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and manage multiple tasks
  • Computer literate and proficient in Microsoft Office
  • Awareness of confidentiality and customer-focused approach

What We Offer:

A dynamic and supportive work environment, opportunities for professional development, and a competitive salary package.