Medical Receptionist/care Navigator

3 months ago


Birmingham, United Kingdom Cofton Medical Centre Full time

**Job summary**

Due to an internal job change we are looking for a general practice receptionist/care navigator to join our friendly team at Cofton for 20 hours per week with a combination of morning and evening reception work.

Previous experience is desirable but not essential. We do have some flexibility with working patterns and promote a healthy work/life balance. We can offer a flexible timetable, competitive rate of pay, NHS pension and the opportunity to work within a forward thinking and motivated team.

**Main duties of the job**

You will undertake general receptionist and office duties. This will involve:

- Acting as a first point of call for all visitors to the practice.
- Answering telephone calls and taking appropriate action.
- Providing administrative support to the clinical team.

We are looking for someone who:

- Has worked in the NHS before (Desirable but not essential).
- Possesses exceptional communication skills and is able to communicate with people from all walks of life.
- Is open, honest and friendly.

**Overview of Cofton Medical Centre**

We are a forward-thinking Practice based in West Heath (South Birmingham). Our practice team consists of 6 GP Partners, 3 Salaried GPs, an Advanced Clinical Practioner, 4 Nurses ,3 HCAs and 14 administrative staff members. Together we provide a high standard of person centered care.

We are a teaching and training practice, aligned with the University of Birmingham and University Hospitals Birmingham. Our latest CQC inspection rated us as Good in all areas.

We embrace team working and promote a healthy work/life balance along with a competitive rate of pay, NHS Pension and the opportunity to work within a motivated team.

**Job Types**: Part-time, Permanent

**Salary**: From £10.72 per hour

Expected hours: No less than 20 per week

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: In person


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