Medical Receptionist

3 days ago


Birmingham, Birmingham, United Kingdom NHS Full time

Scott Arms Medical Centre is seeking an enthusiastic and self-motivated individual to join their growing team as a Medical Receptionist. The role involves greeting patients, checking them in, collecting patient notes, and ensuring that these vital records go to the right healthcare professional.

The Medical Receptionist will use clinical systems and other software programmes to make appointments, book patient transport, and deal with test results. They will also respond to tasks from clinical and non-clinical staff, liaise with external community services and emergency services, and perform general administration duties.

The reception team meets regularly to discuss best practice and ways of improving their service. As part of the team, the Medical Receptionist will work closely with other teams within the practice and community.

Main Duties:
  • Reception is the first point of contact for our patients on the telephone.
  • Assist our patients to receive the right care from the most appropriate clinician.
  • Training will be given as part of an ongoing personal development programme.

This is an excellent opportunity for someone who can adapt to change and learn new skills with support from the management team.

Salary: £20,000 - £25,000 per annum depending on experience.



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