Healthcare Coordinator

2 days ago


Birmingham, Birmingham, United Kingdom BG Health & Granton Medical Centre Full time

**Job Summary**

A part-time Medical Receptionist is sought after to join BG Health & Granton Medical Centre. This role offers an excellent opportunity for a proactive and enthusiastic worker with a proven track record in a well-performing environment. The successful candidate will enjoy working as part of a dedicated team, with the added opportunity for growth and development.

The primary responsibility of this role is to provide a point of contact for patients and act as a focal point of communication between patients, doctors, and other members of the primary healthcare team. Key duties include:

  • Reception duties: Greet patients, respond to queries and requests for assistance, monitor patient flow, and ensure enquires are handled promptly and efficiently.
  • Repeat prescribing system: Receive patient requests for prescriptions, action requests while maintaining practice policies, and report any problems.
  • Appointment system: Ensure familiarity with appointment systems, book appointments, and monitor effectiveness.
  • Telephone system: Receive and make calls, answer queries, and divert calls as necessary.

This role requires exceptional interpersonal skills, good IT skills, excellent telephone manner, and good communication skills. Previous experience working in the NHS is desirable but not essential, as comprehensive training will be provided.



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