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Medical Receptionist and Adminstrator
1 week ago
JOB DESCRIPTION for MEDICAL RECEPTIONIST RESPONSIBLE TO Deputy Manager MAIN PURPOSE To provide a point of contact for patients and act as a focal point of communication between patients, doctors and other members of the primary health care team. To ensure enquires are promptly, efficiently and courteously handled; documents filed, recorded and distributed accurately and promptly; surgery premises kept tidy. The practice needs an experienced Medical Receptionist who can take over the administrative duties involved with coordinating patient and clinician schedules as well as bookkeeping, file management and office organisation. Were looking for a professional who believes that patients should be treated as people rather than numbers in a file, and who understands the value of compassionate service.
Personal development will be encouraged and supported by the Practice. It is the individuals responsibility to remain up to date with recent developments within the practice and the NHS. Participate in education and training and the induction of all members of the practice staff where appropriate It will be necessary to attend various Practice meetings as requested which may fall outside normal working hours. The only reason for not attending will be annual, study or sick leave.
Appointment system Ensure total familiarity with all appointment systems including regular and incidental variations Book appointments and recalls ensuring sufficient information is recorded to retrieve medical record Monitor effectiveness of the system and report any problems or variations 5. Telephone system Receive and make calls as required answering any queries that arise Divert calls and take messages as appropriate ensuring accuracy 6. Start and end of day procedures As directed by the Reception Manager. 7.
Any other delegated duties considered appropriate to the position This list is not exhaustive and new administrative duties may arise due to changes in the way the practice operates and with training you would be expected to undertake.
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