Marketplace Operations Manager

4 weeks ago

Manchester, United Kingdom THG Full time

About THG

We're a fast-moving, global technology group that specialises in taking brands direct to consumers. Our comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.

We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics.

Job Title: Marketplace Manager

Reporting to: Head of Marketplaces

Company: THG Nutrition

Location: THG HQ (WA15 0AF) Office based

Life at Nutrition & Wellness

Nutrition & Wellness is home to some of the best loved and most trusted names in wellbeing and nutrition, including Myprotein, the world's largest online sports nutrition brand, and its family of brands, Myvegan, Myvitamins and MP Activewear.

We break conventions, we're a force for good, and we keep it real. These are the values that drive our team through every day.

About the role:

We are recruiting for an experienced Marketplace Manager to join THG Nutrition Division. As well as our iconic Myprotein Brand you will also work with the Myvitamins, Myvegan and Exante portfolios.

Across all our brands we have incredibly ambitious, exciting, and innovative plans to grow further online, and we are looking for a Marketplace Manager to join the team to help us achieve these.

Key Responsibilities:

  • Ensure the company's profit and volume objectives are successfully met.
  • Proactively create and run internal and external reports using a range of systems, analysing external data and insights databases.
  • Oversee overall Amazon output - commercial and operational aspects.
  • Coordinate between various departments involved in account.
  • Chair meetings and ensure follow-ups.
  • Support senior manager in driving growth and develop strategy.
  • Generate KPI's and analyse output and data.
  • Fully manage the online ordering site.
  • Ensure catalogue is up-to-date and accurate.
  • Develop upsell options and refresh marketing and creative content.
  • Generate KPI's and analyse output and data.

Requirements:

  • Have a working knowledge of Microsoft packages i.e. Excel, Word, Outlook whilst being able to demonstrate your already established analytical skills.
  • Not be afraid to challenge when needed. This is important we want different perspectives and ideas.
  • Minimum 2 years experience of Amazon platform essential.
  • Additional experience with other in-house or public digital platforms preferable.
  • Candidate should have experience of communicating with and coordination of multiple departments within a business.
  • Has experience and understanding of both commercial and operational functions.
  • Strong communication skills essential.

Benefits:

Career Development

  • Access bespoke development programmes that have been designed and developed by our in-house L&D team.
  • Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

  • 25 days annual leave plus bank holidays.
  • Don't want to work on your birthday? We don't either Enjoy your day off on us.
  • Enhanced maternity and paternity pay, depending on length of service.
  • Up to 10 days compassionate leave.
  • Buy back up to 3 days each year.
  • Unlock 2 days volunteer leave after 12-months.

Wellbeing Support

  • Access face-to-face and virtual appointments with our in-house GP.
  • Access our in-house CBT therapist.
  • Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
  • State-of-the-art on-site gym.
  • Access to our on-site physio.

Other Perks

  • Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
  • Subsidised bus pass from Manchester City Centre to our ICON office.
  • Up to 50% staff discount on THG brands.
  • On-site staff shop.
  • Access to on-site barber.
  • Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
  • Anniversary gifts when you hit 5 and 10 years of service

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.

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