Front Desk Coordinator

4 weeks ago


Hook, Greater London, United Kingdom Elite Venue Selection Full time

Elite Venue Selection is seeking a skilled Front Desk Coordinator to join our team at The Basingstoke Country Hotel.

About the Role:

We are looking for a friendly and efficient individual to provide exceptional customer service to our guests. As a Front Desk Coordinator, you will be responsible for checking guests in and out, promoting our food and beverage facilities, and providing information on all hotel products and services.

Key Responsibilities:

  • Check guests in and out, ensuring a smooth and efficient process
  • Promote food and beverage facilities to guests
  • Provide information to guests on all hotel products and services
  • Be involved with taking payments, cash handling, and balancing floats
  • Answer phone calls and respond to guest inquiries in a professional and courteous manner

Benefits:

  • An attractive salary
  • Career development opportunities throughout the UK
  • Significant staff discount rates when staying at one of our 60 hotels in the UK
  • 50% discount off food and drink if staying at one of our hotels
  • Friends and family hotel stay discounts
  • Reduced membership at our Leisure clubs
  • Free meals on duty (when applicable)
  • Employee referral scheme
  • Free Uniform (if applicable to your role)
  • Up to 28 days holiday including bank holidays per annum
  • Auto enrolment pension scheme

What We Offer:

At Elite Venue Selection, we offer a range of benefits to our employees, including a competitive salary, career development opportunities, and a range of discounts and perks.

How to Apply:

If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application to us today.


  • Leisure Attendant

    4 weeks ago


    Hook, Greater London, United Kingdom Elite Venue Selection Full time

    Hotel Front Desk Leisure Attendant RoleWe are seeking a skilled and friendly Leisure Attendant to join our team at the Basingstoke Country Hotel. As a key member of our front desk team, you will be responsible for welcoming guests, taking bookings and payments, and providing exceptional customer service.Main Responsibilities:Welcome guests and ensure a warm...


  • Hook, Greater London, United Kingdom Sodexo Full time

    At Sodexo, we're passionate about delivering exceptional customer service. As a Receptionist at RAF Odiham, you'll be the first point of contact for our clients, providing a warm and welcoming experience.We're looking for someone with a can-do attitude, a focus on customer satisfaction, and previous experience in a similar role.We offer a dynamic work...

  • Front Desk Assistant

    3 weeks ago


    Hook, Greater London, United Kingdom Elite Venue Selection Full time

    Elite Venue Selection is seeking a talented Receptionist to join our team at The Basingstoke Country Hotel. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a warm welcome for our guests.Key Responsibilities:Check guests in and out in a timely and efficient mannerPromote our hotel's food...


  • Hook, Greater London, United Kingdom Sodexo Full time

    Job OverviewAs a Customer Service Ambassador at Sodexo, you will be the first point of contact for our clients and visitors, providing a warm and welcoming experience. Your excellent communication skills and ability to prioritize tasks will ensure that our customers receive the highest level of service.Key ResponsibilitiesProvide exceptional customer...


  • Hook, Greater London, United Kingdom Barnsgrove Full time

    As a key member of the Barnsgrove team, we are seeking an experienced and personable individual to support the Club Manager with day-to-day operational duties.The successful candidate will play a critical role in maintaining smooth day-to-day operations within the club, overseeing staff, coordinating service across departments, and ensuring that all members...

  • Front Office Assistant

    6 months ago


    Hook, United Kingdom Warbrook House and Grange Full time

    Greeting and Welcoming Guests: Welcome guests to the hotel in a friendly and professional manner. Assist guests with check-in and check-out procedures. Provide information about hotel facilities, services, and local attractions. Reservation Management: Handle guest reservations, including making new bookings, modifying existing reservations, and...

  • Office Coordinator

    5 months ago


    Hook, United Kingdom The OT Practice Full time

    **The OT Practice are looking for a friendly and professional individual to join us as an Office Coordinator at our offices in Hook, Hampshire.** The role requires a confident, professional and engaging person with a friendly telephone manner and excellent communication and people skills. Confidence and proficiency in using software is essential. Reporting...

  • Guest Assistant

    5 months ago


    Hook, United Kingdom Heckfield Management Full time

    Front Office Full time Heckfield is a living place: a Georgian family home lovingly restored to its classic origins and rewoven into 400-acres of Hampshire. Elegantly evolving, resolutely natural, we’re a beautiful piece of English history that redefines the idea of a hotel. We springboard from a storied past, celebrating the slow-and-simple now: a...


  • Hook, Hampshire, United Kingdom The Female Health Clinic Full time

    A fantastic opportunity to work as a Medical Receptionist/Administrator with The Female Health Clinic in Hartley Wintney and Farnham.As a part-time Medical Receptionist, you will provide exceptional patient care and support in both clinics, working approximately 15 hours per week.The hourly rate for this role is £12.50, rising after a successful probation...

  • Receptionist

    2 weeks ago


    Hook, United Kingdom Elite Hotels Full time

    Receptionist Overview:To be the first point of contact for all guests, in person and on the telephone at the heart of the Hotel. As a Receptionist working with our Front of House Team, you will excel at proving guests with first class service, ensuring a smooth check-in/out service and deal with any enquiries swiftly and efficiently.As the first port of...


  • Hook, United Kingdom THE NEW INN at HECKFIELD Full time

    Job Description: Shift Leader Overview: We are seeking a motivated and experienced Shift Leader to join our team. As a Shift Leader, you will play a key role in ensuring the smooth operation of our establishment. This position requires strong leadership skills and the ability to supervise and coordinate various tasks in a fast-paced...


  • Hook, United Kingdom Barnsgrove Full time

    At Barnsgrove, we are seeking a skilled and experienced Club Operations Manager to support the Club Manager with day-to-day operational duties.This role will play a critical part in maintaining smooth day-to-day operations within the club, including overseeing staff, coordinating service across departments, and ensuring that all members receive outstanding...

  • Receptionist

    5 months ago


    Hook, United Kingdom The Elvetham Full time

    **Receptionist**: **The Elvetham**: **Salary**:£11:00ph** **Job Type**:Permanent** **Hours**:Full-time** **Town**:Hook***: The Elvetham Hotel is an elegant country house hotel in Hampshire, rich in history and set in 35 acres of beautiful gardens. The hotel is one of the most historic sites in Hampshire entwined in the British Royal Family. The site can be...


  • Hook, United Kingdom Barnsgrove Full time

    Job Title: Food and Beverage SupervisorAt Barnsgrove, we are seeking an experienced and personable individual to support the Club Manager with day-to-day operational duties.Key Responsibilities:Operational Management:Oversee the daily operations of the club, including Palmers, Orchards, reception, and all event areas.Ensure smooth coordination between...

  • Duty Manager

    4 days ago


    Hook, United Kingdom Four Seasons Hotel Hampshire Full time

    About the location:Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and...


  • Hook, United Kingdom The Elvetham Full time

    **Guest Service Supervisor**: **The Elvetham**: **Salary**:12.00 per hour** **Job Type**:Permanent** **Hours**:Part-time** **Town**:Hook***: The Elvetham Hotel is an elegant country house hotel in Hampshire, rich in history and set in 35 acres of beautiful gardens. The hotel is one of the most historic sites in Hampshire entwined in the British Royal...

  • Duty Manager

    3 days ago


    Hook, United Kingdom Four Seasons Hotel Hampshire Full time

    Job Description About the location: Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to...


  • Hook, United Kingdom Four Seasons Hotel Hampshire Full time

    The Guest Service Co-ordinator (Core Agent) is an essential member of the leisure reservations team dedicated to providing exceptional quality and service to our guests. To answer and deal with all calls in a timely and professional manner. Individuals must possess a high level of attention to detail and a strong work ethic. The ability to multitask and...


  • Hook, United Kingdom The Elvetham Full time

    **Night Guest Service Assistant**: **The Elvetham**: **Salary**:£10.50** **Job Type**:Permanent** **Hours**:Flexible** **Town**:Hook***: The Elvetham Hotel is an elegant country house hotel in Hampshire, rich in history and set in 35 acres of beautiful gardens. The hotel is one of the most historic sites in Hampshire entwined in the British Royal Family....


  • Hook, United Kingdom Cinch Cars Limited Full time

    **cinch and careers** cinch is shaking up the digital car-buying experience, are you up for the journey? Our mission is faff-free and ever-evolving, just like the employee experience we’ve created. Our people are the heart of our business and together we’re building a curious and like-minded community eager to take the used car market by storm. There...

  • Receptionist

    6 months ago


    Hook, United Kingdom The Elvetham Full time

    **Receptionist**: **The Elvetham**: **Salary**:£11.44ph** **Job Type**:Permanent** **Hours**:Full-time** **Town**:Hook***: The Elvetham Hotel is an elegant country house hotel in Hampshire, rich in history and set in 35 acres of beautiful gardens. The hotel is one of the most historic sites in Hampshire entwined in the British Royal Family. The site can be...


  • Hook, Hampshire, Hampshire, Hampshire, United Kingdom Barnsgrove Full time

    As a Floor Supervisor of Barnsgrove, we are seeking an experienced and personable individual to help support the Club Manager with day-to-day operational duties.The Supervisor will play a critical role in maintaining smooth day-to-day operations within the club. This includes overseeing staff, coordinating service across departments, and ensuring that all...