Club Operations Manager

3 weeks ago


Hook, United Kingdom Barnsgrove Full time

At Barnsgrove, we are seeking a skilled and experienced Club Operations Manager to support the Club Manager with day-to-day operational duties.

This role will play a critical part in maintaining smooth day-to-day operations within the club, including overseeing staff, coordinating service across departments, and ensuring that all members receive outstanding experiences.

  • Operational Management:
  • Supervise the daily operations of the club, including Palmers, Orchards, reception, and all event areas.
  • Ensure smooth coordination between departments (front-of-house, kitchen, cleaners, etc.).
  • Oversee opening and closing procedures, ensuring all club areas are prepared and presentable.
  • Maintain and enforce club policies, standards, and health & safety regulations.
Staff Supervision:
  • Lead, motivate, and manage staff to deliver outstanding member service.
  • Assign duties and shifts, ensuring appropriate staff coverage at all times.
  • Provide on-the-job training and support to ensure staff are performing to high standards.
  • Conduct regular performance evaluations and provide feedback to staff.
Event Management:
  • Assist in the planning and execution of private events, dinners, and functions.
  • Work closely with the Membership & Events Manager to ensure all member events run smoothly.
  • Supervise set-up and break-down of events, ensuring quality control and adherence to timelines.
Inventory & Supplies:
  • Oversee inventory management, including ordering supplies, food, beverages, and equipment.
  • Conduct regular stock checks and maintain accurate records of usage and orders.
  • Coordinate with vendors and suppliers to ensure timely deliveries.

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