Club Operations Manager
3 weeks ago
At Barnsgrove, we are seeking a skilled and experienced Club Operations Manager to support the Club Manager with day-to-day operational duties.
This role will play a critical part in maintaining smooth day-to-day operations within the club, including overseeing staff, coordinating service across departments, and ensuring that all members receive outstanding experiences.
- Operational Management:
- Supervise the daily operations of the club, including Palmers, Orchards, reception, and all event areas.
- Ensure smooth coordination between departments (front-of-house, kitchen, cleaners, etc.).
- Oversee opening and closing procedures, ensuring all club areas are prepared and presentable.
- Maintain and enforce club policies, standards, and health & safety regulations.
- Lead, motivate, and manage staff to deliver outstanding member service.
- Assign duties and shifts, ensuring appropriate staff coverage at all times.
- Provide on-the-job training and support to ensure staff are performing to high standards.
- Conduct regular performance evaluations and provide feedback to staff.
- Assist in the planning and execution of private events, dinners, and functions.
- Work closely with the Membership & Events Manager to ensure all member events run smoothly.
- Supervise set-up and break-down of events, ensuring quality control and adherence to timelines.
- Oversee inventory management, including ordering supplies, food, beverages, and equipment.
- Conduct regular stock checks and maintain accurate records of usage and orders.
- Coordinate with vendors and suppliers to ensure timely deliveries.
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