Facilities and Helpdesk Coordinator

3 days ago

London, Greater London, United Kingdom Skillmatchrecruitment Full time

Our client, a leading facilities management and maintenance contractor in the UK, is seeking a skilled Facilities Helpdesk Coordinator to join their team. This is an exciting opportunity for a talented professional looking for long-term career progression in a dynamic and forward-thinking organization.

The successful candidate will provide operational administrative support to the wider Facilities team, ensuring seamless communication and efficient workflow. Key responsibilities include:

  • Managing incoming and outgoing queries, including phone calls, emails, and face-to-face interactions with engineers.
  • Coordinating reactive and remedial jobs, ensuring timely completion and accurate record-keeping.
  • Preparing and submitting monthly reports and timesheets, including tracking engineer overtime.
  • Operating the Planet FM maintenance program, with training provided, and raising purchase orders on Coupa.
  • Maintaining spreadsheets, minute-taking, and following up on outstanding work and orders with sub-contractors.

To succeed in this role, you will require:

  • Strong administrative experience, with a proven track record of delivering high-quality support.

As a Facilities Helpdesk Coordinator with Skillmatchrecruitment, you will have the opportunity to develop your skills and expertise in a fast-paced and rewarding environment. If you are a motivated and organized individual with a passion for administrative work, we encourage you to apply for this exciting opportunity.

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