Current jobs related to Facilities Service Desk Manager - London, Greater London - Optim Facilities

  • Facilities Help Desk Specialist

    2 weeks ago

    London, Greater London, United Kingdom Sodexo Group Full time

    Job Title: Facilities Help Desk SpecialistSodexo has an exciting opportunity for a skilled Facilities Help Desk Specialist to join our team in central London. As a key member of our facilities team, you will provide exceptional customer service and technical support to our clients.Key Responsibilities:Provide a helpdesk service for all reactive and planned...

  • Facilities Help Desk Specialist

    2 weeks ago

    London, Greater London, United Kingdom Sodexo Group Full time

    Job Title: Facilities Help Desk SpecialistSodexo has an exciting opportunity for a skilled Facilities Help Desk Specialist to join our team in central London. As a key member of our facilities team, you will provide exceptional customer service and technical support to our clients.Key Responsibilities:Provide a helpdesk service for all reactive and planned...

  • Facilities Help Desk Operator

    2 weeks ago

    London, Greater London, United Kingdom Sodexo Group Full time

    Sodexo is seeking a skilled Facilities Help Desk Operator to join our team in central London. As a key member of our site team, you will provide exceptional customer service and technical support in a fast-paced creative environment.Key responsibilities include:Providing a helpdesk service for reactive and planned preventative maintenance worksWorking...

  • IT Service Desk Manager

    2 weeks ago

    London, Greater London, United Kingdom Education Support Professionals Ltd Full time

    IT Service Desk ManagerWe are seeking an experienced IT Service Desk Manager to join our team at Education Support Professionals Ltd. The successful candidate will be responsible for managing the day-to-day operations of the service desk, mentoring a team of support technicians, and implementing best practices to optimize service delivery.About the RoleThe...

  • IT Service Desk Manager

    2 weeks ago

    London, Greater London, United Kingdom Education Support Professionals Ltd Full time

    IT Service Desk ManagerWe are seeking an experienced IT Service Desk Manager to join our team at Education Support Professionals Ltd. The successful candidate will be responsible for managing the day-to-day operations of the service desk, mentoring a team of support technicians, and implementing best practices to optimize service delivery.About the RoleThe...

  • IT Service Desk Manager

    2 weeks ago

    London, Greater London, United Kingdom Smartdesc Full time

    Service Desk Manager OpportunityWe are seeking a skilled Service Desk Manager to join our team at Smartdesc, a leading IT Managed Service Provider (MSP) serving the UK non-profit sector. As a Service Desk Manager, you will be responsible for leading and managing our client's Service Desk end-to-end, ensuring adherence to their Service Level Agreement (SLA),...

  • IT Service Desk Manager

    2 weeks ago

    London, Greater London, United Kingdom Smartdesc Full time

    Service Desk Manager OpportunityWe are seeking a skilled Service Desk Manager to join our team at Smartdesc, a leading IT Managed Service Provider (MSP) serving the UK non-profit sector. As a Service Desk Manager, you will be responsible for leading and managing our client's Service Desk end-to-end, ensuring adherence to their Service Level Agreement (SLA),...

  • IT Service Desk Manager

    1 month ago

    London, Greater London, United Kingdom i3 Full time

    Job Title: IT Service Desk ManagerJoin our team as an IT Service Desk Manager and take on a challenging role that requires strong leadership and technical skills.We are seeking an experienced IT professional to lead our Service Desk team and drive the delivery of exceptional IT services to our customers.About the RoleThe IT Service Desk Manager will be...

  • IT Service Desk Manager

    1 month ago

    London, Greater London, United Kingdom i3 Full time

    Job Title: IT Service Desk ManagerJoin our team as an IT Service Desk Manager and take on a challenging role that requires strong leadership and technical skills.We are seeking an experienced IT professional to lead our Service Desk team and drive the delivery of exceptional IT services to our customers.About the RoleThe IT Service Desk Manager will be...

  • IT Service Desk Manager

    3 weeks ago

    London, Greater London, United Kingdom i3 Full time

    Job Title: IT Service Desk ManagerJoin our team as an IT Service Desk Manager at a leading insurance company based in the City of London office.About the RoleWe are seeking an experienced IT Service Desk Manager to lead our IT Service Desk team. The successful candidate will be responsible for managing the day-to-day operations of the service desk, ensuring...

  • IT Service Desk Manager

    3 weeks ago

    London, Greater London, United Kingdom i3 Full time

    Job Title: IT Service Desk ManagerJoin our team as an IT Service Desk Manager at a leading insurance company based in the City of London office.About the RoleWe are seeking an experienced IT Service Desk Manager to lead our IT Service Desk team. The successful candidate will be responsible for managing the day-to-day operations of the service desk, ensuring...

  • IT Service Desk Manager

    2 weeks ago

    London, Greater London, United Kingdom Smartdesc Full time

    Service Desk Manager Job DescriptionWe are seeking a skilled Service Desk Manager to join our team at Smartdesc, a leading IT Managed Service Provider (MSP) serving the UK non-profit sector. As a Service Desk Manager, you will be responsible for leading and managing our client's Service Desk end-to-end, ensuring adherence to their Service Level Agreement...

  • IT Service Desk Manager

    3 weeks ago

    London, Greater London, United Kingdom Smartdesc Full time

    Service Desk Manager OpportunityWe are seeking a skilled Service Desk Manager to join our team at Smartdesc, a leading IT Managed Service Provider (MSP) serving the UK non-profit sector. As a Service Desk Manager, you will be responsible for leading and managing our client's Service Desk end-to-end, ensuring adherence to their Service Level Agreement (SLA),...

  • IT Service Desk Manager

    3 weeks ago

    London, Greater London, United Kingdom Smartdesc Full time

    Service Desk Manager OpportunityWe are seeking a skilled Service Desk Manager to join our team at Smartdesc, a leading IT Managed Service Provider (MSP) serving the UK non-profit sector. As a Service Desk Manager, you will be responsible for leading and managing our client's Service Desk end-to-end, ensuring adherence to their Service Level Agreement (SLA),...

  • IT Service Desk Manager

    3 weeks ago

    London, Greater London, United Kingdom Smartdesc Full time

    Service Desk Manager Job DescriptionWe are seeking a skilled Service Desk Manager to join our team at Smartdesc, a leading IT Managed Service Provider (MSP) serving the UK non-profit sector. As a Service Desk Manager, you will be responsible for leading and managing our client's Service Desk end-to-end, ensuring adherence to their Service Level Agreement...

  • Service Desk Manager

    4 weeks ago

    London, Greater London, United Kingdom With Intelligence Full time

    Service Desk Manager Job DescriptionWe are seeking a highly skilled and experienced Service Desk Manager to lead our IT support services team. This role is crucial in ensuring that our IT support services are delivered efficiently and effectively, meeting the needs of our internal users and occasionally external clients.As the Service Desk Manager, you will...

  • Service Desk Manager

    4 weeks ago

    London, Greater London, United Kingdom With Intelligence Full time

    Service Desk Manager Job DescriptionWe are seeking a highly skilled and experienced Service Desk Manager to lead our IT support services team. This role is crucial in ensuring that our IT support services are delivered efficiently and effectively, meeting the needs of our internal users and occasionally external clients.As the Service Desk Manager, you will...

  • IT Service Desk Manager

    1 month ago

    London, Greater London, United Kingdom Vallum Associates Full time

    IT Service Desk ManagerVallum Associates is seeking an experienced IT Service Desk Manager to oversee the day-to-day operations of our IT Service Desk. This is a key role that requires strong leadership and technical skills to manage a team of IT professionals and ensure the delivery of high-quality IT support to our clients.Key Responsibilities:Manage the...

  • IT Service Desk Manager

    1 month ago

    London, Greater London, United Kingdom Vallum Associates Full time

    IT Service Desk ManagerVallum Associates is seeking an experienced IT Service Desk Manager to oversee the day-to-day operations of our IT Service Desk. This is a key role that requires strong leadership and technical skills to manage a team of IT professionals and ensure the delivery of high-quality IT support to our clients.Key Responsibilities:Manage the...

  • IT Service Desk Manager

    1 month ago

    London, Greater London, United Kingdom Smartdesc Full time

    Service Desk Manager OpportunityWe are seeking a skilled Service Desk Manager to join our team at Smartdesc, a leading IT Managed Service Provider (MSP) serving the UK non-profit sector. As a Service Desk Manager, you will be responsible for leading and managing our client's Service Desk end-to-end, ensuring adherence to their Service Level Agreement (SLA),...

Facilities Service Desk Manager

2 months ago

London, Greater London, United Kingdom Optim Facilities Full time

Established in 1999, Optim Facilities is a leading provider of facilities management services to commercial properties in the UK. We are seeking an experienced Helpdesk Support Specialist to join our team.

Key Responsibilities:

  • Log and manage call-outs and generate jobs for contractors via our internal system
  • Schedule and coordinate reactive and planned maintenance tasks with contractors
  • Conduct risk assessments and obtain quotes for works outside of the maintenance contractor's remit
  • Provide helpdesk support to clients, including troubleshooting issues and requesting photos to aid in issue resolution
  • Engage with helpdesk, risk assessors, contractors, and tenants on compliance queries
  • Manage property service documentation, including validation and tracking of expiration dates
  • Perform annual data analysis on helpdesk category call-outs and source new contractors as needed

Requirements:

  • Previous experience in facilities management or a related field
  • Strong communication and problem-solving skills
  • Ability to work independently and as part of a team

Working Hours: Full-time, Monday to Friday, 5 days a week