Client Relationship Manager

1 month ago


Glasgow, Glasgow City, United Kingdom Equator Full time
Key ResponsibilitiesSupporting Client Success

The Client Relationship Manager will play a crucial role in building and maintaining strong relationships with our clients. This will involve working closely with the Managing Directors to develop and implement plans to help clients achieve their objectives.

The ideal candidate will be able to anticipate, manage, and resolve challenging situations with confidence, while also developing effective internal briefs that provide clear creative direction to teams.

Main Responsibilities
  • Deliver Results - Maintain focus on the efficiency and effectiveness of our work
  • Build Value - Think beyond production and understand the key to transforming businesses and lives for the better
  • Nurture Integrated and Collaborative Approaches - Foster a team-oriented environment throughout the project lifecycle
  • Help, Support, and Inspire the Team - Ensure excellent outputs every time
  • Develop Close, Trusting Relationships - Work with the senior team and heads of department to turn client opportunities into solutions
  • Set Standards and Promote the Business - Act as an ambassador for the company
  • Maximise Revenue and Grow the Client Portfolio - Ensure the growth and retention of the portfolio of accounts
Requirements
  • Agency Experience is essential
  • Knowledge and Understanding of Lead Sectors is desirable
  • Excellent Communication Skills - Written and verbal
  • Forward-Thinking and Proactive - Anticipate and manage challenges
  • Inspirational and Motivational - Help and support the team
  • Strategic Thinking - Develop effective internal briefs and creative direction


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