Customer Experience Specialist

3 days ago


Burgess Hill, West Sussex, United Kingdom First Recruitment Services Full time
Job Overview
We are working alongside a client to recruit a Customer Service Advisor (shift-work) to join their team.

Salary and Benefits
The successful candidate can expect a salary of £29,200 per annum, with a bonus of £3,000. The role also offers 42 hours of work per week and requires the ability to drive with own transport.

Job Duties
Responsibilities include receiving calls, recording customer details, and communicating with staff. Excellent planning and memory are required, along with a good telephone manner and ability to reassure customers.

Required Skills and Qualifications
Candidates should possess excellent communication skills, with the ability to remain calm under pressure. A strong memory and organisational skills are also essential for this role.

Benefits
Overtime is available at a higher hourly rate, providing an opportunity for increased earnings. This makes it an attractive option for those looking to advance their careers or gain more experience in customer service.

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