Customer Service Operations Coordinator
1 month ago
This role is based at the company's site in Burgess Hill, with a hybrid working arrangement.
Job Description:
The Customer Service Specialist will be responsible for managing customer communications within agreed service levels and maintaining high-quality service.
They will offer first- and second-line digital support across several platforms while promoting the use of available tools.
Additionally, they will support other departments and stakeholders to ensure smooth operation.
It is essential that all data on our systems is kept up to date as required.
Required Skills and Qualifications:
A minimum of experience in Customer Relationship Management systems and tools is necessary.
Previous experience in customer service, preferably in a contact centre environment, is also required.
Furthermore, experience with both business-to-business and consumer-based customer service is desired.
Benefits:
This role offers a competitive salary of £00ph PAYE.
Our client is a global pharmaceutical company with a major presence in the UK. Their purpose is to deliver life-changing medicines and share this with the scientific, healthcare, and business communities.
Others:
This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.
-
Customer Service Operations Coordinator
1 month ago
Burgess Hill, West Sussex, United Kingdom CK Group Full time £15 - £17About the CompanyOur client is a global pharmaceutical company with a major presence in the UK, delivering life-changing medicines through their commitment to science-led innovation.Job SummaryWe are seeking a skilled Customer Service Specialist to join our team on a 12-month contract basis, working at our site in Burgess Hill. This role offers a unique...
-
Dining Services Coordinator
1 week ago
Burgess Hill, West Sussex, United Kingdom Compass UK & Ireland Careers Full timeAre you an experienced leader with a passion for delivering exceptional dining experiences? Do you have a proven track record in managing teams and driving results?We're seeking a Dining Services Coordinator to join our team at Compass UK & Ireland Careers. In this part-time role, contracted to 16.25 hours per week, you'll be responsible for overseeing...
-
Service Operations Coordinator
1 week ago
Burgess Hill, West Sussex, United Kingdom CK Group- Science, Clinical and Technical Full timeAbout the Role: CK Group- Science, Clinical and Technical is recruiting for a Customer Service Specialist to join their diagnostics site in Burgess Hill on a contract basis for 12 months. This role comes with a competitive hourly rate of £15.00ph - £17.00ph PAYE.The successful candidate will be responsible for managing customer communications and providing...
-
Customer Service Representative
1 month ago
Burgess Hill, West Sussex, United Kingdom Clearline Recruitment Ltd Full timeJob OpportunityWe are seeking a skilled Customer Service Specialist to join our team in Burgess Hill. This is a 12-month contract position, with a salary of £13.00 - £18.00 per hour (dependent on experience).About the RoleThis role involves working within the Customer Service team to ensure seamless operations by processing customer orders, managing...
-
Night Shift Customer Service Representative
4 weeks ago
Burgess Hill, West Sussex, United Kingdom First Recruitment Services Full timeJob Summary:We are seeking a highly motivated and organized individual to join our team as a Night Shift Customer Service Representative. The successful candidate will be responsible for providing excellent customer service and coordinating with staff to ensure seamless operations.Key Responsibilities:- Respond to customer inquiries and resolve issues in a...
-
Logistics Operations Coordinator
3 weeks ago
Burgess Hill, West Sussex, United Kingdom First Recruitment Services Full timeExciting Opportunity in Logistics OperationsAbout the RoleWe are seeking an experienced Logistics Operations Coordinator to join our dynamic team at First Recruitment Services. As a key member of our warehouse and administration team, you will play a crucial role in ensuring seamless logistics operations.Key Responsibilities:Manage Proof of Delivery (POD)...
-
Customer Service and Policy Coordinator
6 days ago
Burgess Hill, West Sussex, United Kingdom Travail Employment Group Full timeJob OverviewWe are seeking a skilled Customer Service Advisor to provide exceptional support to our clients in a fast-paced, dynamic environment.This role is ideal for an individual with strong communication skills, who is able to work effectively in a team and provide excellent customer service.
-
Administrative Operations Coordinator
2 weeks ago
Burgess Hill, West Sussex, United Kingdom CV Library Full timeThe role of Administrative Operations Coordinator with CV Library in Hassocks involves coordinating day-to-day administrative tasks to support seamless office operations.This full-time position offers an excellent chance to showcase your exceptional communication and organisational skills, as you work to maintain a well-organised office environment.You will...
-
Transportation Operations Coordinator
1 month ago
Burgess Hill, West Sussex, United Kingdom EMED Group Full timeJob Title: Transportation Operations CoordinatorSalary: £48 per hourAbout the Role:At EMED Group, we are committed to providing patient transportation and care services that improve the health and wellbeing of our local communities. We are seeking a skilled Transportation Operations Coordinator to join our team.Responsibilities:- Check and plan daily and...
-
Service Coordinator
1 week ago
Burgess Hill, West Sussex, United Kingdom Voyage Care Ltd Full timeWe are seeking an experienced and compassionate individual to join our team as a Service Coordinator. In this critical role, you will be responsible for coordinating care services and ensuring that our clients receive the best possible support.The approximate hourly rate for this position is £12.15, offering a stable financial foundation for a fulfilling...
-
Customer Services Director
1 month ago
Burgess Hill, West Sussex, United Kingdom Roche Full timeAs a valued member of our team, you will play a crucial role in shaping the future of diagnostics at Roche. With over 100 years of history, we have established ourselves as a leader in the field of diagnostics and monitoring products & services.Job OverviewOur UK Diagnostics business employs approximately 560 highly skilled individuals. We provide the...
-
Financial Services Coordinator
1 week ago
Burgess Hill, West Sussex, United Kingdom First Recruitment Services Full time**Administration Support Position**First Recruitment Services is seeking a highly skilled Financial Services Coordinator to join our team in Burgess Hill, West Sussex.The successful candidate will be responsible for providing administrative support to the Operations Director, including finance/accounting tasks, compliance support, third-party audit and...
-
Customer Service Representative
1 week ago
Burgess Hill, West Sussex, United Kingdom Austin Fraser Full timeJob Summary:Aftersales Customer Services Executive opportunity at Austin Fraser. Providing exceptional customer service to each individual customer, handling escalated customer complaints and resolving them in a timely and professional manner.About the Role:This is an exciting chance to develop and implement customer service policies, procedures, and...
-
Customer Service Representative
3 weeks ago
Burgess Hill, West Sussex, United Kingdom Hobson Prior Full timeJob DescriptionHobson Prior is seeking a Customer Service Representative to join our team in ensuring customers receive necessary reagents and consumables for their operations. This role involves processing orders, handling customer communications, and providing first-level support for digital order management solutions. The ideal candidate will be a patient...
-
Customer Service Associate
2 weeks ago
Burgess Hill, West Sussex, United Kingdom Compass UK & Ireland Full timeJob TitleApart from a passion for delivering exceptional customer experiences, we are seeking a Customer Service Associate to join our team on a part-time basis. Working up to 10 hours per week, you will contribute to achieving common goals in a fast-paced environment.Key ResponsibilitiesCash Handling: You will handle cash and operate the cash register with...
-
Commercial Operations Specialist
1 month ago
Burgess Hill, West Sussex, United Kingdom Hobson Prior International Ltd Full timeWe are looking for a skilled Data Business Partner to join our team at Hobson Prior International Ltd. As a Commercial & Operational Business Partner, you will play a key role in supporting regional customer account managers, compiling financial data, preparing business reviews, coordinating projects, and handling general administrative tasks to improve work...
-
Patient Transport Coordinator
3 days ago
Burgess Hill, West Sussex, United Kingdom EMED Group Full timeJob Overview:"EMED Group" is a leading provider of patient transport services. As a Patient Transport Coordinator, you will be responsible for the efficient management of our operations. This includes coordinating with colleagues and hospital staff to maintain patient flow, resolving urgent problems, and ensuring compliance with service procedures."At EMED...
-
Surveying Services Coordinator
1 month ago
Burgess Hill, West Sussex, United Kingdom Essential Employment Full timeEssential Employment is seeking a highly motivated Surveying Services Coordinator to join our team. As a key member of our Repairs Partnering team, you will be responsible for delivering general building surveying services across our client's portfolio.The ideal candidate will have a strong understanding of compliance standards and specifications, with the...
-
Commercial Operations Specialist
4 weeks ago
Burgess Hill, West Sussex, United Kingdom Hobson Prior Full timeJob DescriptionHobson Prior is seeking a highly skilled Commercial & Operational Business Partner to join our client's team in the life sciences industry.This role involves supporting regional customer account managers, compiling financial data, preparing business reviews, coordinating projects, and handling general administrative tasks.About the...
-
Operations and Business Partner
4 weeks ago
Burgess Hill, West Sussex, United Kingdom Hobson Prior Full timeJob OpportunityHobson Prior is working with a top pharmaceutical company to find a skilled Commercial & Operational Business Partner.This role involves supporting regional customer account managers, compiling financial data, preparing business reviews, coordinating projects, and handling general administrative tasks.About the JobSupport customer account...