Customer Service Representative
7 days ago
Hobson Prior is seeking a Customer Service Representative to join our team in ensuring customers receive necessary reagents and consumables for their operations. This role involves processing orders, handling customer communications, and providing first-level support for digital order management solutions. The ideal candidate will be a patient and empathetic individual with excellent communication skills.
This is a hybrid role requiring 3 days in office per week. As a member of our Supply Chain and customer service function, you will report to our Customer Service Team Managers. Your key responsibilities will include managing customer communications within agreed service levels, offering first- and second-line digital support, communicating with third-party suppliers, and supporting other departments and stakeholders.
We are looking for someone who is resilient and tenacious, able to work effectively as part of a close-knit team in a fast-paced, time-sensitive environment. You will have experience of Customer Relationship Management systems and tools, as well as customer service experience (preferably in a contact centre environment). You will also have excellent written and verbal communication skills, and be able to communicate with maximum impact.
Our ideal candidate will have the following qualifications and skills:
- Grade C or above at GCSE or equivalent in both English Language and Maths.
- Experience of Customer Relationship Management system and tools.
- Customer Service experience (preferably in a contact centre environment).
As a valued member of our team, you can expect a competitive salary of £35,000 - £40,000 per annum, depending on experience. We also offer a range of benefits, including opportunities for professional development and a supportive working environment.
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Night Shift Customer Service Representative
3 weeks ago
Burgess Hill, West Sussex, United Kingdom First Recruitment Services Full timeJob Summary:We are seeking a highly motivated and organized individual to join our team as a Night Shift Customer Service Representative. The successful candidate will be responsible for providing excellent customer service and coordinating with staff to ensure seamless operations.Key Responsibilities:- Respond to customer inquiries and resolve issues in a...
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Customer Service Representative
3 weeks ago
Burgess Hill, West Sussex, United Kingdom Clearline Recruitment Ltd Full timeJob OpportunityWe are seeking a skilled Customer Service Specialist to join our team in Burgess Hill. This is a 12-month contract position, with a salary of £13.00 - £18.00 per hour (dependent on experience).About the RoleThis role involves working within the Customer Service team to ensure seamless operations by processing customer orders, managing...
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Customer Service Representative
7 days ago
Burgess Hill, West Sussex, United Kingdom Costa Coffee Full timeAt Costa Coffee, we are seeking a skilled and enthusiastic Barista to join our team. This role offers an exciting opportunity to work in a dynamic environment where you will be responsible for preparing and serving high-quality drinks to our customers.Key Responsibilities:Pouring passion into perfect drinksMaintaining a clean and welcoming store...
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Professional Customer Service Representative
3 weeks ago
Burgess Hill, West Sussex, United Kingdom CK Group Full time £15 - £17We are recruiting for a Customer Service Specialist to join our diagnostics company in Burgess Hill, on a contract basis for 12 months.About the RoleThe successful candidate will be responsible for managing customer communications within agreed service levels and maintaining high-quality service.Offer first- and second-line digital support across several...
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Customer Service Representative
7 days ago
Burgess Hill, West Sussex, United Kingdom Tesco Partners Full timeEstimated Salary: £24,000 - £28,000 per annumAs a Sales Colleague at Tesco Partners, you will play a vital role in serving our customers and driving sales growth. This is an excellent opportunity for those looking for a stable and flexible work schedule.
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Night Shift Customer Service Representative
3 weeks ago
Burgess Hill, West Sussex, United Kingdom First Recruitment Services Full timeCustomer Service Role OverviewWe are pleased to offer a permanent, full-time opportunity for a dedicated and self-motivated individual to join our client's Control / Customer Service Centre on a night shift basis.
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Customer Service Leadership Manager
3 weeks ago
Burgess Hill, West Sussex, United Kingdom F. Hoffmann-La Roche Gruppe Full timeAt F. Hoffmann-La Roche Gruppe, we are seeking a highly skilled Customer Service Leadership Manager to join our dynamic team in the UK and Ireland diagnostics business.About the RoleWe estimate the salary for this position to be around £90,000 - £110,000 per annum, depending on experience.The ideal candidate will have significant experience in supply chain...
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Head of Supply Chain and Customer Services
3 weeks ago
Burgess Hill, West Sussex, United Kingdom Roche Full timeRoche, a leading research-focused healthcare group, seeks a dynamic leader to head its supply chain and customer services in the UK and Ireland.Job DescriptionWe are seeking an experienced professional to develop and lead a team of approximately 100 individuals focused on providing industry-leading service to patients and customers in the UK, Ireland, and...
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Head of Logistics and Customer Experience
3 weeks ago
Burgess Hill, West Sussex, United Kingdom F. Hoffmann-La Roche Gruppe Full timeF. Hoffmann-La Roche Gruppe is seeking a talented Head of Logistics and Customer Experience to lead our supply chain and customer services functions in the UK and Ireland diagnostics business.About the OpportunityThe ideal candidate will have a proven track record in delivering outstanding performance in complex, international settings, with a focus on...
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Customer Service Specialist
3 weeks ago
Burgess Hill, West Sussex, United Kingdom CV-Library Full timeRole OverviewWe are seeking a skilled Customer Service Expert to join our team in Burgess Hill. As a key member of the customer service team, you will be responsible for delivering exceptional service to customers and ensuring seamless operations.
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Customer Service Ambassador
3 weeks ago
Burgess Hill, West Sussex, United Kingdom Tesco Full timeCompany OverviewTesco is a leading retail company that prides itself on delivering exceptional customer service.Salary: £13.15 per hour, with an additional night premium of £2.30 for hours worked between midnight and 6am, and opportunities to earn more based on location.Job DescriptionWe are seeking a dedicated and passionate Customer Service Ambassador to...
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Customer Services Director
3 weeks ago
Burgess Hill, West Sussex, United Kingdom Roche Full timeAs a valued member of our team, you will play a crucial role in shaping the future of diagnostics at Roche. With over 100 years of history, we have established ourselves as a leader in the field of diagnostics and monitoring products & services.Job OverviewOur UK Diagnostics business employs approximately 560 highly skilled individuals. We provide the...
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Customer Service Ambassador
2 weeks ago
Burgess Hill, West Sussex, United Kingdom Compass UK & Ireland Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a part-time Customer Service Assistant. This role offers an exciting opportunity to deliver exceptional customer experiences for Chartwells on a contracted basis of 10 hours per week.Job DescriptionAs a Customer Services Assistant, you will contribute to a passionate and...
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Customer Service Liaison
2 weeks ago
Burgess Hill, West Sussex, United Kingdom Page Personnel Full timeKey ResponsibilitiesAs a Customer Service Administrator at Page Personnel, you will be responsible for:Updating customer details and policy changes in our company database.Collaborating with other departments to ensure seamless service delivery.Participating in training and development initiatives to enhance job skills and knowledge.RequirementsTo be...
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Customer Service Professional
3 weeks ago
Burgess Hill, West Sussex, United Kingdom Clearline Recruitment Ltd Full timeWe are seeking a highly skilled Customer Service Professional to join our team at Clearline Recruitment Ltd.About the RoleThis 12-month contract position offers a unique opportunity to work in a hybrid environment, with a minimum of 2 days in office, providing flexibility when able. Enjoy free parking onsite and participate in fun company events.The...
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Customer Service Associate
3 weeks ago
Burgess Hill, West Sussex, United Kingdom Lidl in Deutschland Full timeLidl Career OpportunityWe are seeking a Cashier/Customer Assistant to join our team at Lidl in Deutschland.About the Role:This is an exciting opportunity to work in a fast-paced retail environment where no two days are ever the same. As a Customer Assistant, you will be responsible for providing excellent customer service, maintaining high standards of store...
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Customer Service Operations Coordinator
3 weeks ago
Burgess Hill, West Sussex, United Kingdom CK Group Full time £15 - £17CK Group is a leading provider of specialized services. The company is currently recruiting for a Customer Service Specialist to join their team on a contract basis for 12 months. This role is based at the company's site in Burgess Hill, with a hybrid working arrangement. Job Description: The Customer Service Specialist will be responsible for managing...
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Customer Service Operations Coordinator
3 weeks ago
Burgess Hill, West Sussex, United Kingdom CK Group Full time £15 - £17About the CompanyOur client is a global pharmaceutical company with a major presence in the UK, delivering life-changing medicines through their commitment to science-led innovation.Job SummaryWe are seeking a skilled Customer Service Specialist to join our team on a 12-month contract basis, working at our site in Burgess Hill. This role offers a unique...
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Customer Service Leadership Position
7 days ago
Burgess Hill, West Sussex, United Kingdom Travail Employment Group Full timeJoin Traval Employment Group and be a part of our mission to provide exceptional customer service in the renewable energy sector!We are seeking an experienced Customer Service Executive to lead our team of support professionals. This is a challenging role that requires excellent leadership skills, the ability to develop and motivate your team, and a passion...
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Driver with Excellent Customer Service
3 weeks ago
Burgess Hill, West Sussex, United Kingdom Rentokil Initial plc Full timeRole Overview: We are looking for a professional driver with excellent customer service skills to join our team at Initial Medical.Salary: The salary for this role is £24,400 with an OTE of £26,027, and potential to earn over £29,000.Responsibilities: As a driver at Initial Medical, your responsibilities will include driving transit vehicles for regular...