Customer Service Ambassador
3 days ago
Company Overview
Tesco is a leading retail company that prides itself on delivering exceptional customer service.
Salary: £13.15 per hour, with an additional night premium of £2.30 for hours worked between midnight and 6am, and opportunities to earn more based on location.
Job Description
We are seeking a dedicated and passionate Customer Service Ambassador to join our team at Tesco. As a key member of our store team, you will be responsible for providing excellent customer service, ensuring customers leave the store having experienced a great shopping trip.
Responsibilities:
- Develop strong relationships with customers, understand their needs, and deliver personalized service.
- Work collaboratively with colleagues to maintain a clean and welcoming store environment.
- Process transactions efficiently and accurately, handling cash, card payments, and other forms of payment.
- Handle customer complaints in a professional and empathetic manner.
- Participate in visual merchandising and store displays to promote products and services.
- Contribute to achieving sales targets and improving customer satisfaction.
Requirements:
- A passion for delivering exceptional customer service and creating a positive shopping experience.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- Ability to work effectively in a fast-paced environment, handling multiple tasks simultaneously.
- A commitment to maintaining high standards of safety and security in the workplace.
- Flexibility to work a range of shifts, including evenings, weekends, and bank holidays.
Benefits:
- Competitive hourly rate, with opportunities to earn more based on performance.
- Flexible working arrangements, including part-time and full-time options.
- Access to exclusive discounts and rewards through our colleague network.
- Opportunities for career progression and development within the company.
- A supportive and inclusive work environment that values diversity and promotes equal opportunities.
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