Customer Service Representative

4 weeks ago


Burgess Hill, West Sussex, United Kingdom Tesco Full time

About the Role

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team at the Burgess Hill store. As a key member of our retail team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.

Key Responsibilities

  • Provide outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring a safe and welcoming space for customers.
  • Process transactions accurately and efficiently, handling customer payments and returns.
  • Participate in visual merchandising and stock management activities, maintaining a visually appealing store display.
  • Contribute to achieving sales targets, promoting products and services to customers.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
  • A supportive and inclusive work environment, with opportunities for career progression and professional development.
  • A range of benefits, including discounts on Tesco products, free wellbeing services, and access to our colleague networks.

Requirements

  • A passion for delivering exceptional customer service, with a focus on building strong relationships with customers.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • A flexible and adaptable approach, with a willingness to learn and take on new challenges.
  • A commitment to maintaining a high level of professionalism and integrity, upholding the values and standards of Tesco.

Why Join Us?

At Tesco, we are committed to creating a positive and inclusive work environment, where colleagues feel valued, supported, and empowered to succeed. As a Customer Service Representative, you will have the opportunity to make a real difference in the lives of our customers, while developing your skills and career prospects in a dynamic and fast-paced retail environment.



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