Customer Service Representative

4 weeks ago


Burgess Hill, West Sussex, United Kingdom Tesco Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Tesco Colleague in Burgess Hill Gatehouse Express. As a key member of our store team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales and service targets, and maintaining a clean and safe store environment.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to achieve sales and service targets, maintaining a positive and supportive team environment.
  • Maintain a clean and safe store environment, adhering to health and safety procedures and guidelines.
  • Process transactions accurately and efficiently, handling customer payments and returns.
  • Participate in visual merchandising and store displays, maintaining a visually appealing store environment.
  • Contribute to the achievement of sales and service targets, identifying opportunities to improve customer satisfaction and sales performance.

What We Offer

  • A competitive hourly rate, with opportunities for pay progression.
  • A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
  • A supportive and inclusive work environment, with opportunities for career development and progression.
  • A range of benefits, including holiday pay, pension scheme, and access to exclusive discounts and offers.

Requirements

  • A passion for delivering exceptional customer service, with a focus on meeting customer needs and exceeding expectations.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • A flexible and adaptable approach, with the ability to work varied shifts and meet changing business needs.
  • A commitment to maintaining a clean and safe store environment, adhering to health and safety procedures and guidelines.

How to Apply

If you are a motivated and customer-focused individual, with a passion for delivering exceptional customer service, we would love to hear from you. Please submit your application, including your CV and a cover letter outlining your relevant skills and experience.



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