Customer Service Representative
4 weeks ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Tesco Colleague in Burgess Hill Gatehouse Express. As a key member of our store team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales and service targets, and maintaining a clean and safe store environment.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Work collaboratively with colleagues to achieve sales and service targets, maintaining a positive and supportive team environment.
- Maintain a clean and safe store environment, adhering to health and safety procedures and guidelines.
- Process transactions accurately and efficiently, handling customer payments and returns.
- Participate in visual merchandising and store displays, maintaining a visually appealing store environment.
- Contribute to the achievement of sales and service targets, identifying opportunities to improve customer satisfaction and sales performance.
What We Offer
- A competitive hourly rate, with opportunities for pay progression.
- A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
- A supportive and inclusive work environment, with opportunities for career development and progression.
- A range of benefits, including holiday pay, pension scheme, and access to exclusive discounts and offers.
Requirements
- A passion for delivering exceptional customer service, with a focus on meeting customer needs and exceeding expectations.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- A flexible and adaptable approach, with the ability to work varied shifts and meet changing business needs.
- A commitment to maintaining a clean and safe store environment, adhering to health and safety procedures and guidelines.
How to Apply
If you are a motivated and customer-focused individual, with a passion for delivering exceptional customer service, we would love to hear from you. Please submit your application, including your CV and a cover letter outlining your relevant skills and experience.
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