Account Support Specialist

4 days ago


Burgess Hill, West Sussex, United Kingdom Clearline Recruitment Ltd Full time

Clearline Recruitment Ltd is a global client whose ethos is simple: we come to work to help create a better future.

About the Job

We are looking for a highly skilled Account Support Specialist to join our team on a 12-month contract basis.

This role offers a hybrid working arrangement, with a minimum of 2 days in office, providing flexibility when able. Additionally, enjoy free parking onsite and participate in fun company events.

The successful candidate will be responsible for working in and amongst the Customer Service team to ensure seamless operations by processing customer orders, managing communications, and providing first-level support for digital order management solutions.

Responsibilities
  1. Process customer orders and manage communications to ensure seamless operations.
  2. Provide first and second-line digital support across multiple platforms, while promoting the use of available tools.
  3. Maintain up-to-date data across all systems as required.

To succeed in this role, you will require proficiency in Customer Relationship Management (CRM) systems, such as Salesforce or SAP, as well as knowledge of business-to-business and consumer-based customer service.

An estimated salary of £13.40 per hour (dependent on experience) is offered for this full-time position, along with benefits including 25 days holiday per annum plus recognised bank holidays.


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