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ICT Support Specialist

1 month ago

Burgess Hill, West Sussex, United Kingdom Nextech Group Ltd Full time

**Job Overview:**

We are seeking a skilled ICT Support Specialist to join our team at the Nextech Group Ltd. The ideal candidate will have a strong background in ICT desktop, network, and user support.

Key Responsibilities:

  • Design and Implement Solutions:
  • Design and implement ICT software and hardware changes to ensure seamless integration with existing systems.
  • Training and Development:
  • Contribute to ICT training for staff to enhance their technical skills and knowledge.
  • Solution Maintenance:
  • Maintain and audit ICT equipment to ensure optimal performance and efficiency.
  • User Support:
  • Set up new users and provide comprehensive training to ensure a smooth onboarding process.
  • Quality Service:
  • Provide exceptional service to ensure customer satisfaction and loyalty.

Requirements:

  • A relevant degree or equivalent experience in ICT administration and networking.
  • Proven experience in education or similar environments.
  • Skills and Qualifications:
  • Strong organizational skills and attention to detail.
  • Excellent problem-solving skills and analytical thinking.
  • A valid UK driving license and ability to travel.

Estimated Salary: £15 per hour