Technical Support Specialist

21 hours ago


Burgess Hill, West Sussex, United Kingdom First Recruitment Services Full time

Our client, a reputable school in Burgess Hill, is seeking a skilled ICT Technician to join their IT team.

Key Responsibilities:

  1. Provide timely and effective IT support to staff and pupils across the school network.
  2. Troubleshoot and resolve technical issues with hardware, software, and networks.
  3. Ensure the security and integrity of the school's network infrastructure.
  4. Implement and enforce school user policies for optimal network performance.
  5. Install, configure, and maintain IT equipment and systems.
  6. Manage support tickets efficiently, ensuring prompt resolution.
  7. Collaborate with colleagues to deliver projects and system upgrades.
  8. Maintain accurate records and documentation.

We Are Looking For:

  1. Proven experience in similar IT support roles.
  2. Strong knowledge of Microsoft Windows, Office 365, and network troubleshooting.
  3. Excellent problem-solving and communication skills.
  4. Ability to work independently and as part of a team.
  5. A commitment to maintaining network security and integrity.

This position offers an estimated salary of £28,000 - £35,000 per annum, depending on experience.

The ideal candidate will possess excellent technical skills, strong problem-solving abilities, and effective communication skills. If you are a motivated and detail-oriented individual looking for a new challenge, please apply.



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