ICT Support Professional

1 month ago


Burgess Hill, West Sussex, United Kingdom Nextech Group Ltd Full time
Job Title: ICT Support Professional

Nextech Group Ltd is seeking an experienced ICT Support Professional to join our team in Burgess Hill. This role involves providing top-notch ICT desktop, network, and user support with a strong emphasis on safety and ICT use in education.

About the Role
  • Design and implement ICT software and hardware changes to ensure optimal performance and security.
  • Contribute to the development of ICT training programs for staff to enhance their skills and knowledge.
  • Support and maintain the Office 365 environment to ensure seamless functionality and high standards.
  • Maintain and audit ICT equipment to ensure it meets required standards and specifications.
  • Set up new users and provide comprehensive training to ensure they are proficient in using ICT systems.
  • Ensure that ICT hardware and software meet high standards and are properly configured to support business operations.
  • Provide exceptional customer service and support to internal stakeholders.
Requirements
  • Relevant degree or equivalent experience with Maths and English GCSEs.
  • Proven experience in ICT administration and networking with a strong background in similar working environments.
  • Strong organizational and problem-solving skills with a flexible and patient approach.
  • Valid UK driving license and ability to travel between centres.

We offer a competitive salary of £35,000 - £45,000 per annum, depending on experience, plus benefits and opportunities for professional growth and development.



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