Office Operations Assistant
1 day ago
LendInvest is the UK's leading FinTech platform for property finance, dedicated to simplifying the process for everyone. With a 16-year history, we have grown from two founders to a team of over 200 professionals working towards a common goal. Our workplace culture emphasizes innovation, efficiency, and enjoyment, enabling us to lend more than £7 billion in mortgages, improve thousands of homes in the UK housing market, and successfully list on the London Stock Exchange. At LendInvest, we strive to create a culture of belonging where individuals can form genuine connections and feel valued. We are committed to being an equal opportunities employer and building a team that represents diverse backgrounds, perspectives, and skills. Join us and contribute to shaping the future of property finance
About the Role
As an Office Operations Assistant, you will be instrumental in ensuring the smooth operation of our Glasgow office. You will be responsible for maintaining a clean, tidy, and safe environment for staff and visitors, supporting client meetings, room bookings, general administration, and contributing to a positive working experience. This role offers significant opportunities for growth and development in a dynamic and innovative environment.
Key Responsibilities
- Maintain office services by collaborating with internal or external suppliers
- Ensure the kitchen is stocked at all times
- Manage preventative maintenance and ad-hoc repairs for the office
- Responsible for the office layout and desk plan, as well as the desk booking system
- Perform office inductions for new starters
- Cover office duties when the Office Manager is absent
- Serve as the primary point of contact for the ground floor building reception as required
- Ensure compliance with Health and Safety Policy requirements
- Manage incoming and outgoing post, processing customer requests through the appropriate teams
- Oversee marketing merchandise management, courier arrangements, and other tasks as needed
- Maintain meeting rooms to a high standard and manage room calendars
- Greet and assist all visitors upon arrival, ensuring a positive experience
- Manage the stationary cupboard, including printer supplies
- Assist the management team and other team members with projects or ad-hoc duties
- Participate in office socials, meets, and wider company events
About You
A plus for previous reception or office administrative experience, but not essential for the right candidate willing to learn and grow. The ideal candidate possesses a well-presented, courteous, and friendly attitude, strong organizational and interpersonal skills, a pleasant and professional demeanor, excellent written and verbal communication skills, and proficiency in English. Additionally, they should have strong planning and problem-solving skills, show initiative, and possess a 'get it done' attitude. Proficiency in IT, including MacBook, Gmail, and Google Apps suite, is also required. High attention to detail and a positive attitude with a hands-on approach are expected.
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