Operations Assistant

24 hours ago


Glasgow, Glasgow City, United Kingdom Glasgow Full time

**Job Title:** Operations Assistant

**Estimated Salary:** £25,000 - £30,000 per annum

The Senior Clerical Assistant role within the Vehicle Pound offers a unique opportunity for administrative professionals to showcase their skills in a fast-paced environment.

As an Operations Assistant, you will be responsible for administering the abandoned vehicle scheme, coordinating illegally parked vehicle removals, and processing financial transactions using computerized databases. You will also provide clerical support to the Pound Supervisors, update daily spreadsheets, and liaise with other departments to ensure seamless communication.

In this role, you will be required to deal with members of the public face-to-face and on the phone, investigating and responding to enquiries concerning reports of abandoned vehicles. Your excellent communication skills and ability to remain calm under pressure will be essential in resolving conflicts and providing exceptional customer service.

To succeed in this position, you must have experience working with the public and handling confrontational situations. Proficiency in Microsoft Office (Word/Excel) is also essential, as well as knowledge of Decriminalisation of Parking Enforcement.

This is a varied role that requires flexibility, with shifts operating from 07:30 to 22:00 hours. If you are a motivated and organized individual who thrives in a dynamic environment, we encourage you to apply for this exciting opportunity.



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