Help Desk Professional

Key ResponsibilitiesDeliver prompt and efficient IT support to users across multiple sites.Respond to and manage support tickets via the service desk with professionalism and expertise.Configure new laptops, hardware, and user Remote Desktop/VDI instances, ensuring seamless setup processes.Assist users with password resets and login issues using Active...

RMT Technology is seeking a highly skilled Help Desk Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional technical assistance to clients via phone, email, and remotely.We are committed to delivering personalized IT support and solutions that meet the unique needs of each business. Our ideal...

About Forfusion Ltd:Forgusion Ltd takes pride in delivering world-class project delivery and IT Managed Services as Cisco Experts to our client base.We are seeking a Help Desk Team Lead to join our Managed Services team.This is an exciting time for us, and we're looking for like-minded, ambitious individuals who can help us build our business on this...

IT Help Desk Engineer PositionNextech Group Limited is seeking an IT Help Desk Engineer to join our team. As a key member of our support team, you will be responsible for providing technical assistance to our clients via various channels.The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a passion for...

Job DescriptionWe require a highly skilled Help Desk Analyst to join our team in Newcastle, UK.The successful candidate will work as part of the Cabinet Office team, providing technical support to users.Key Responsibilities:Technical support, interacting with a diverse group of users.Hardware device maintenance, including laptops, smartphones, phones, and IT...

IT Service Desk Technician RoleWe are seeking a skilled IT Service Desk Technician to join our team in Newcastle. As a Technical Help Desk Analyst, you will play a vital role in delivering exceptional customer service and technical support to our employees.Key Responsibilities:Respond to and resolve IT-related incidents, requests, and queriesConduct initial...

Role Overview:The Cabinet Office is seeking a skilled Service Desk Analyst to provide technical support to its users. As part of our team, you will be responsible for resolving technical queries and incidents, maintaining hardware devices, and collaborating with other teams to ensure efficient delivery of services.Key Accountabilities:Provide timely and...

Job Description:We're seeking a Senior Help Desk Technician to join our team and provide expert technical support to our users.This role will be responsible for resolving complex technical issues, documenting all interactions, and collaborating with other teams to improve processes.Key Responsibilities:Respond to and resolve technical support requests in a...

About the Position:">We are seeking a Help Desk Operations Manager to join our team at MTrec Ltd Commercial in Newcastle. This is a permanent role that offers a range of benefits, including immediate start and the opportunity to work with an incredibly successful organisation.">Key Responsibilities:">To deliver excellent customer service standards by...

Job DescriptionMTrec Ltd Commercial is a leading Technology company seeking a talented Technical Support Advisor to join our team.About the Role:This is a fantastic opportunity to provide exceptional customer service, take ownership of customer queries, and deliver solutions that exceed expectations.Key Tasks:Providing expert support to customers via phone,...

To succeed in this role, you should possess strong technical skills, excellent communication abilities, and a customer-focused attitude. You will need to adhere to and promote Reed Technology's Information Security policies. If you are a motivated and detail-oriented individual who enjoys working in a fast-paced environment, please submit your updated CV for...

In Technology Group is seeking an experienced IT Service Desk Professional to join their dynamic team. As a key member of our Service Desk, you will play a vital role in delivering exceptional support to our clients, working collaboratively with colleagues to resolve complex technical issues.Daily Duties:Responding to client inquiries and resolving technical...

Austin Fraser is seeking an experienced IT Service Desk Professional to join our team. As a leading Managed Service Provider, we provide cutting-edge IT solutions to businesses across the UK.Location: Glasgow/HybridSalary: £24,000 - £30,000The successful candidate will be responsible for managing and maintaining IT systems, ensuring seamless operations for...

Required Skills and QualificationsWe are seeking a skilled and experienced Technical Service Desk Professional who can provide excellent technical support to our users. The ideal candidate will have experience working in a similar role, excellent communication skills, and the ability to work under pressure.BenefitsWe offer a competitive salary, flexible...

We are seeking a friendly and reliable individual to provide temporary front-desk cover as needed for Brook Street. This is a flexible role ideal for someone looking to work on a short-term or occasional basis.Key responsibilities include:Answering and routing phone calls professionally.Ensuring security protocols are followed, including monitoring access to...

The Ideal Candidate:">We are seeking a skilled Technical Support Advisor who can adapt to a fast-paced environment, work effectively in a team, and provide exceptional customer service.Your Key Responsibilities:• Deliver exceptional customer service, demonstrating empathy and understanding of customers' needs.• Provide timely and effective technical...

About the Role:We are seeking a skilled IT Service Desk Professional to join our team at CV-Library in Newcastle. The ideal candidate will have strong technical knowledge and excellent communication skills, with the ability to work in a fast-paced environment.Responsibilities:Provide high-quality customer service and technical support via multiple...

Join Nextech Group Ltd as a 1st Line Support Engineer and become a vital part of our mission to deliver exceptional IT services in Newcastle.About the Role:We are looking for a dedicated individual to join our team as a 1st Line Support Engineer. The successful candidate will provide technical support to clients via various communication channels.Key...

We need an experienced Service Desk Analyst to join our team. As a key member of the engineering team, you will provide essential IT support services to our users, encompassing both first and second-level assistance.Responsibilities:Offer top-notch customer service and resolve complex technical problems swiftly.Handle the maintenance, deployment, and upkeep...

About the RoleCandidates with a qualification in Information Technology and/or equivalent work experience are encouraged to apply for this challenging position. As a Technical IT Service Desk Analyst, you will be responsible for responding to ITSM tickets, providing first-line support, and maintaining end-to-end ownership of issues.The successful candidate...