Help Desk Team Lead

Job DescriptionWe require a highly skilled Help Desk Analyst to join our team in Newcastle, UK.The successful candidate will work as part of the Cabinet Office team, providing technical support to users.Key Responsibilities:Technical support, interacting with a diverse group of users.Hardware device maintenance, including laptops, smartphones, phones, and IT...

IT Service Desk Technician RoleWe are seeking a skilled IT Service Desk Technician to join our team in Newcastle. As a Technical Help Desk Analyst, you will play a vital role in delivering exceptional customer service and technical support to our employees.Key Responsibilities:Respond to and resolve IT-related incidents, requests, and queriesConduct initial...

About the Opportunity:We are seeking a Help Desk Professional to join our team at MTrec Commercial Careers. In this role, you will be responsible for providing technical support and resolving client queries in a timely and effective manner.Key Responsibilities:To take ownership and accountability for providing solutions that benefit our clientsTo offer...

Role Overview:The Cabinet Office is seeking a skilled Service Desk Analyst to provide technical support to its users. As part of our team, you will be responsible for resolving technical queries and incidents, maintaining hardware devices, and collaborating with other teams to ensure efficient delivery of services.Key Accountabilities:Provide timely and...

Job Description:We're seeking a Senior Help Desk Technician to join our team and provide expert technical support to our users.This role will be responsible for resolving complex technical issues, documenting all interactions, and collaborating with other teams to improve processes.Key Responsibilities:Respond to and resolve technical support requests in a...

About the Position:">We are seeking a Help Desk Operations Manager to join our team at MTrec Ltd Commercial in Newcastle. This is a permanent role that offers a range of benefits, including immediate start and the opportunity to work with an incredibly successful organisation.">Key Responsibilities:">To deliver excellent customer service standards by...

Key ResponsibilitiesDeliver prompt and efficient IT support to users across multiple sites.Respond to and manage support tickets via the service desk with professionalism and expertise.Configure new laptops, hardware, and user Remote Desktop/VDI instances, ensuring seamless setup processes.Assist users with password resets and login issues using Active...

About UsLead Group partners with a leading aged care provider on the Central Coast of NSW, committed to delivering high-quality care and fostering a warm, welcoming atmosphere for residents.BenefitsCompetitive salary ranging from $95,000 to $115,000 per annum, depending on experienceJob DescriptionAssessing and monitoring residents' health statusWhat We...

IT Support Position - NewcastleA leading technology company in Newcastle is seeking an experienced IT Support Engineer to join their team. This is an excellent opportunity for someone who is passionate about delivering exceptional technical support and wants to progress their career in a dynamic and supportive environment.The successful candidate will have a...

Job DescriptionMTrec Ltd Commercial is a leading Technology company seeking a talented Technical Support Advisor to join our team.About the Role:This is a fantastic opportunity to provide exceptional customer service, take ownership of customer queries, and deliver solutions that exceed expectations.Key Tasks:Providing expert support to customers via phone,...

We need an experienced Service Desk Analyst to join our team. As a key member of the engineering team, you will provide essential IT support services to our users, encompassing both first and second-level assistance.Responsibilities:Offer top-notch customer service and resolve complex technical problems swiftly.Handle the maintenance, deployment, and upkeep...

Service Desk Manager Role OverviewWe're seeking a skilled and experienced Service Desk Manager to join our team at Forfusion Ltd. As a Service Desk Manager, you will be responsible for leading our Service Desk team and ensuring the delivery of high-quality IT support services to our customers.Key ResponsibilitiesManage and motivate the Service Desk team to...

Role OverviewForfusion Ltd is seeking a highly skilled Technical Support Team Lead to join our Managed Services team. As the successful candidate, you will be responsible for supervising and motivating the Service Desk team members on a daily basis, managing support to customers (internal and external) and ensuring service levels are achieved.In this role,...

Company Overview: Forfusion Ltd is a leading provider of IT Managed Services as Cisco Experts.Job Description: We are seeking a Service Desk Operations Leader to join our Managed Services team.About the Role: As the Service Desk Operations Leader, you will be responsible for supervising and motivating the Service Desk team members daily, managing customer...

The Ideal Candidate:">We are seeking a skilled Technical Support Advisor who can adapt to a fast-paced environment, work effectively in a team, and provide exceptional customer service.Your Key Responsibilities:• Deliver exceptional customer service, demonstrating empathy and understanding of customers' needs.• Provide timely and effective technical...

Job Title:Technical Support SpecialistCompany Description:CV-Library is delighted to collaborate with a highly successful technology company based in Newcastle. Our partner organization boasts an impressive track record of delivering outstanding service and support to its global customer base.Job Role:We are seeking an accomplished Technical Support...

About the CompanyOur clients are rapidly growing technology companies dedicated to delivering high-quality business solutions tailored to our customers' specific needs. Their services range from Managed IT and Telephony to Document Management Systems and Printers.

A leading UK-based employer is looking for a skilled Technical Support Engineer to join their team in Newcastle upon Tyne.This is a full-time, permanent position that requires the ability to work on-site, Monday to Friday.The successful candidate will be responsible for resolving technical issues, installing software and hardware, and providing training to...

Job Summary:We are looking for a highly skilled Technical Support Engineer to join our team in Newcastle upon Tyne. The successful candidate will be responsible for providing technical support for product issues, installation queries, and training requests.About Us:Pin Point Recruitment is a leading recruitment agency specializing in IT and technology...

About Aspire HousingWe are a leading housing provider dedicated to making a positive impact on the lives of our customers. Our mission is to provide excellent services that exceed their expectations.Job Summary:We are seeking an experienced IT Support Team Lead to join our team in a newly created role. The successful candidate will play a critical role in...