Help Desk Expert

16 hours ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full time
IT Support Position - Newcastle

A leading technology company in Newcastle is seeking an experienced IT Support Engineer to join their team. This is an excellent opportunity for someone who is passionate about delivering exceptional technical support and wants to progress their career in a dynamic and supportive environment.

The successful candidate will have a solid understanding of Windows 10 and 11, excellent communication skills, and the ability to work effectively in a team. In addition, they will be responsible for logging tickets, escalating issues, and adhering to service level agreements (SLAs) for both phone and email support.

We offer a competitive salary of £28-30K per annum, making this an attractive opportunity for anyone looking to advance their career in IT.


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