Help Desk Expert
16 hours ago
A leading technology company in Newcastle is seeking an experienced IT Support Engineer to join their team. This is an excellent opportunity for someone who is passionate about delivering exceptional technical support and wants to progress their career in a dynamic and supportive environment.
The successful candidate will have a solid understanding of Windows 10 and 11, excellent communication skills, and the ability to work effectively in a team. In addition, they will be responsible for logging tickets, escalating issues, and adhering to service level agreements (SLAs) for both phone and email support.
We offer a competitive salary of £28-30K per annum, making this an attractive opportunity for anyone looking to advance their career in IT.
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Help Desk Analyst
1 day ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full timeJob DescriptionWe require a highly skilled Help Desk Analyst to join our team in Newcastle, UK.The successful candidate will work as part of the Cabinet Office team, providing technical support to users.Key Responsibilities:Technical support, interacting with a diverse group of users.Hardware device maintenance, including laptops, smartphones, phones, and IT...
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Senior Help Desk Technician
1 day ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full timeJob Description:We're seeking a Senior Help Desk Technician to join our team and provide expert technical support to our users.This role will be responsible for resolving complex technical issues, documenting all interactions, and collaborating with other teams to improve processes.Key Responsibilities:Respond to and resolve technical support requests in a...
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Help Desk Professional
1 day ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full timeKey ResponsibilitiesDeliver prompt and efficient IT support to users across multiple sites.Respond to and manage support tickets via the service desk with professionalism and expertise.Configure new laptops, hardware, and user Remote Desktop/VDI instances, ensuring seamless setup processes.Assist users with password resets and login issues using Active...
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Help Desk Technician
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Public Sector Resourcing, managed by AMS Full timeRole Overview:The Cabinet Office is seeking a skilled Service Desk Analyst to provide technical support to its users. As part of our team, you will be responsible for resolving technical queries and incidents, maintaining hardware devices, and collaborating with other teams to ensure efficient delivery of services.Key Accountabilities:Provide timely and...
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Help Desk Expert
1 day ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full timeJob Title:Technical Support SpecialistCompany Description:CV-Library is delighted to collaborate with a highly successful technology company based in Newcastle. Our partner organization boasts an impressive track record of delivering outstanding service and support to its global customer base.Job Role:We are seeking an accomplished Technical Support...
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IT Help Desk Professional
5 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Ltd Commercial Full timeJob DescriptionMTrec Ltd Commercial is a leading Technology company seeking a talented Technical Support Advisor to join our team.About the Role:This is a fantastic opportunity to provide exceptional customer service, take ownership of customer queries, and deliver solutions that exceed expectations.Key Tasks:Providing expert support to customers via phone,...
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Technical Help Desk Expert
1 day ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Pin Point Recruitment Full timeJob Summary:We are looking for a highly skilled Technical Support Engineer to join our team in Newcastle upon Tyne. The successful candidate will be responsible for providing technical support for product issues, installation queries, and training requests.About Us:Pin Point Recruitment is a leading recruitment agency specializing in IT and technology...
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Service Desk Operations Manager
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Forfusion Ltd Full timeService Desk Manager Role OverviewWe're seeking a skilled and experienced Service Desk Manager to join our team at Forfusion Ltd. As a Service Desk Manager, you will be responsible for leading our Service Desk team and ensuring the delivery of high-quality IT support services to our customers.Key ResponsibilitiesManage and motivate the Service Desk team to...
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IT Service Desk Team Lead
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Forfusion Ltd Full timeOverview of Forfusion LtdForfusion Ltd is a leading provider of IT managed services, dedicated to delivering world-class project delivery and IT Managed Services as Cisco Experts. Our team is committed to excellence and innovation, and we are seeking an exceptional individual to join our Managed Services team as the Service Desk Team Lead.
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Windows and Office Technical Expert
1 day ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full timeAbout the RoleWe are seeking a Windows and Office Technical Expert to join our team as a Help Desk Analyst.The successful candidate will provide technical support to users, explaining complex issues in a clear and concise manner.Key Responsibilities:First and second-line IT support, utilizing new/emerging technologies.Hardware device maintenance, including...
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Help Desk Specialist
1 day ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV Library Full timeThe Ideal Candidate:">We are seeking a skilled Technical Support Advisor who can adapt to a fast-paced environment, work effectively in a team, and provide exceptional customer service.Your Key Responsibilities:• Deliver exceptional customer service, demonstrating empathy and understanding of customers' needs.• Provide timely and effective technical...
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Help Desk Technician
1 day ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Senitor Associates Full time £28,000 - £30,000About the CompanyOur clients are rapidly growing technology companies dedicated to delivering high-quality business solutions tailored to our customers' specific needs. Their services range from Managed IT and Telephony to Document Management Systems and Printers.
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Expert Real Estate Solicitor
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Taylor Rose Full timeAbout Taylor RoseTaylor Rose is a top 60 law firm with over 30 offices nationwide.Salary & BenefitsWe offer a competitive salary of up to £150,000 (approx. $192,500 USD) per annum, based on your billing performance.Job DescriptionAs an expert real estate solicitor, you will work on a consultancy, fee-sharing basis, enjoying the freedom to manage your own...
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Senior IT Help Desk Specialist
1 day ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full timeA leading UK-based employer is looking for a skilled Technical Support Engineer to join their team in Newcastle upon Tyne.This is a full-time, permanent position that requires the ability to work on-site, Monday to Friday.The successful candidate will be responsible for resolving technical issues, installing software and hardware, and providing training to...
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Part-Time Front Desk Professional
1 day ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom ENGINEERINGUK Full timeAbout Our CompanyENGINEERINGUK is a national law firm with a local reach, prioritizing client satisfaction and employee well-being. Our 'we're legal and financial experts that care' philosophy guides our actions, from supporting clients to helping individuals and businesses navigate life's challenges. We believe in empowering our teams to achieve incredible...
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Market Data Expert
3 hours ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Cornwallis Elt Full timeMarket Data ExpertNewcastleCornwallis Elt is a leading consulting firm providing software development and consulting services to the Alternative Investment markets. We are looking for a Market Data Expert to join our fast-growing team based in Newcastle.About the Role:Provide direct support to desk teams, addressing market data issues, BAU activities,...
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Help Desk Technical Support Professional
1 day ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full timeCV-Library is recruiting a highly motivated Technical Support Engineer to work in our office in Newcastle upon Tyne.This is a full-time, permanent role that offers a competitive salary and benefits package.The successful candidate will be responsible for providing technical support to customers, including resolving product issues and installing software and...
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Liability Claims Adjuster
1 day ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom GET STAFFED ONLINE RECRUITMENT LIMITED Full time**Job Overview:** Liability Claims Adjuster (Casualty) Expert**Estimated Salary Range:** £55,000 - £65,000 per yearGET STAFFED ONLINE RECRUITMENT LIMITED is recruiting a highly experienced Liability Claims Adjuster (Casualty) Expert to manage an allocated caseload, completing enquires in relation to policy indemnity, legal liability, and quantum, reporting...
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IT Security Experts
17 hours ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Version 1 Full timeJob Title: IT Security ExpertsEstimated Salary:£70,000 - £90,000 per annumRole OverviewVersion 1 is seeking an experienced IT Security Expert to join our team. As a Senior Cyber Security Consultant, you will advise the Service Reliability Group on secure service delivery to customers.This position requires strong knowledge of information security...
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IT Service Management Lead
16 hours ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Forfusion Ltd Full timeWe are Forfusion Ltd, a leading provider of IT Managed Services as Cisco Experts. We are seeking an experienced professional to join our Managed Services team as the Service Desk Manager, reporting to the Head of Service Operations.The estimated salary for this role is £60,000 - £75,000 per year, depending on experience.As the Service Desk Manager, you...