Windows and Office Technical Expert
15 hours ago
We are seeking a Windows and Office Technical Expert to join our team as a Help Desk Analyst.
The successful candidate will provide technical support to users, explaining complex issues in a clear and concise manner.
Key Responsibilities:
- First and second-line IT support, utilizing new/emerging technologies.
- Hardware device maintenance, including laptops, smartphones, phones, and IT portals.
- Ticket management, incident tracking, and service request resolution.
- User assistance at Tech Hubs, creating and managing corporate accounts.
- Service request processing, collaborating with the Technology pillar and wider IT Team.
Estimated Salary: £50,000 per annum.
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Windows Server Systems Administrator
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