Expert Technical Consultant
1 month ago
About the role
This position involves providing technical assistance to Claims Advisors by contributing to proactive claims management. The ideal candidate will support the Claims Advisors in making timely and appropriate decisions, ensuring claims strategy is cost-effective and tailored.
Key Responsibilities
- Act as the subject matter expert for the team in the area of specialization, providing technical assistance and advice on policy, legislation, product knowledge, systems, processes, or procedures.
- Support Claims Advisors in making informed decisions, providing analysis and expertise to arrive at the correct course of action.
- Increase awareness of the cost and consequence of technical decisions, ensuring ongoing quality decisions and outcomes.
- Provide technical expertise and support to ensure quality decisions and outcomes, actively sharing knowledge, advising, and coaching others to build and develop technical capabilities.
- Work collaboratively with the Technical Specialist and Leader to identify development opportunities for individuals and the team.
Requirements
- Proven experience in NSW Workers Compensation.
- Experience in Personal Injury Management.
About Suncorp Group
Suncorp Group is committed to making a difference for people and in the communities they call home. Our Claims teams provide support and understanding for customers in challenging times, finding outcomes that get their lives back on a healthier, happier path.
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