Technology Service Delivery Expert

9 hours ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Senitor Associates Full time £28,000 - £30,000

We are looking for a talented Technology Service Delivery Expert to join our internal IT department at Senitor Associates in Newcastle on a permanent basis. The successful candidate will deliver exceptional technical support and high-quality business solutions to our customers, leveraging their technical expertise and problem-solving skills.

The role requires the ability to resolve complex issues across various technologies, including Microsoft services and VoIP systems, up to a second-line support level. ITIL awareness and strong communication skills are also essential for this position.

The Technology Service Delivery Expert will collaborate with internal teams and external stakeholders to deliver onsite technical support, ensuring timely issue resolution. The candidate will also participate in various project work, including server and network installations, configurations, and deployments.

Key skills and qualifications for this role include Windows Server 2016-2022 administration, SQL Server Administration, Microsoft Office 365 expertise, general networking knowledge, understanding of VoIP, SIP trunks, and digital telephony, as well as in-depth experience with Microsoft Windows 10/11 Operating Systems.

A competitive estimated salary of £28-30K per annum is offered for this exciting opportunity to join Senitor Associates and advance your career as a Technology Service Delivery Expert.



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